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Drop Me A Line

Costume Rentals – Drop Me A Line – Allentown, PA “During the frantic season of Halloween, I did not have a need to call customer support at all.” October 28, 2010: To Whom It May Concern: About four years ago I came across Certek Software’s Artisan Point of Sale Software and was impressed with the demonstration that was given.  What impressed me the most was its ability to deal with rentals and rental reservations.  I was also very impressed with the price of the software. At that time, I had a system not designed for point of sale.  It was a backroom solution and was only useful for orders and checking in products.   Over the next few years I ran across David and Kurt at a number of shows in our area and the more I looked the more impressed I became with the flexibility of the system. It had just about everything I could hope for except one thing.  Our biggest problem at Halloween has been the amount of time it takes to hand wright our rental forms.  We were loosing customers that could not or would not wait for our slow system.  At the Chicago Halloween show in 2005 Kurt and I talked about my problems and he assured me this could be solved by swiping our driver’s license and scanning or typing the costume number into their system.  The only thing I would have to enter is my customer’s telephone number and rental date.  Imagine that the rental paperwork complete sent to the register and printed in less than 30 seconds.  This upgrade would take some...