(877) 723-7835 support@certek.com

Art for the Soul

I had 2 other POS systems in 17 years before Artisan and Artisan are by far the best. From the very beginning I was Happy. Starting from their salesman to their support. Changing and transferring all my data from my old POS system, but they made it as smooth as possible. They are always improving and updating. They are a pleasure to work with!! Thank you Artisan. Valinda Martin Art for the Soul – Balboa Island and Laguna Beach...

Show of Hands

Fine Craft – Show of Hands – Denver “We were terrified… …their support team in Tampa made this transition smooth…” March 29, 2009 For three days in March of 2009, David & Mark were flown in from Tampa, Florida to install the Artisan Point of Sale system at our gallery here in Denver, Colorado and to train us on how to use it. We were terrified. This was an historical event for the business. For more than 15 years, the gallery had been operating on a DOS based, floppy disk computer system developed specifically for the American Craft industry. For the first 11 years, the business ran on pencil and carbonless paper. Kurt seamlessly transferred our “Craftshop” data into Artisan and we had all the merchandise retagged with bar codes in less than a week. We had no gaps in inventory accuracy as we were able to close out February on Craftshop and have all March transactions on Artisan. David, Mark and their support team in Tampa made this transition smooth, exciting and educational. Their professionalism, knowledge and commitment to customer service were indeed delivered as part of their package. Their time commitment (7:30 a.m. hotel pickups were not MY idea!), their efficiency and their ability to trouble shoot and problem solve were also indeed proven. Thank you David, Mark and ALL the folks at Artisan for helping us mainstream our business on so many different levels and for making the installation both fun and painless! Respectfully, Deb Kneale & Douglas Brugger Show of Hands, Denver, CO     ...

Julia Rush

Fine Craft – julia rush – Hickory NC “The software is perfect for what we are selling” December 20, 2004 For 3 years we’ve been using the CerTek software…and for 3 years we have been 100% satisfied with the product, the service, everything! If we have a problem, we pick up the phone and we talk with someone immediately or within a little while when they return our phone call. And they are PATIENT with us when we are frustrated and don’t know what to do! I have a craft gallery and the software is perfect for what we are selling. One of the nicest things is that the CerTek “crew” speaks our language…they know about the craft business, our terminology, our needs. Without a doubt, these are great people with a great product! Sincerely, Julia Rush, owner –julia rush- Fine Crafts, Hickory, NC In 2009 we went back to interview Julia. Click HERE  to watch the...

Kane Marie Fine Arts

Fine Craft – Kane Marie Fine Arts – Virginia Beach, VA “Okay, I have to say this – your POS system is the easiest one I’ve ever used.” Dear David & Kurt, Okay, I have to say this – your POS system is the easiest one I’ve ever used. We had been looking for a system to use for our art gallery for some time. I heard about your program from a friend who has a frame shop and I called for the demo. You remember, I was the one with all those goofy questions! You guys had almost everything I was looking for, from an integrated cash register and inventory system to a tracking and reporting system for daily sales AND the things that you didn’t have then, you’ve since developed, like the consignment features. As one of the top 100 retailers of American Craft and one of the top 25 retailers of designer jewelry in the country, we carry 697 artists currently and it is essential that we keep accurate records. Your system has made my job much easier! It has also been very user friendly for all of our employees as we’ve made the transition to using the computerized cash register. We can’t wait to make the upgrade to bar code and scanners, too! Keep up the great work! Sincerely, Antoinette deAlteriis, Kane Marie...

Wickwire

Fine Craft – Wickwire – Hendersonvill, NC “We want to compliment you on your user-friendly system and technical assistance.” We want to compliment you on your user-friendly system and technical assistance. In 2001 Artisan Point of Sales Software was installed at our Gallery – WICKWIRE fine/art/folk art Gallery located in Western North Carolina. The core component is complete and we would like to thank you for personally managing the system setup. Now as our business grows., Artisan is here maniipulating data, providing inventory control and valued customer information. In the busy retail environment, satisfaction with support services and hardware maintenance is paramount and we have not been disappointed. Your promise and your guarantee really do mean something. We are certain you care about the industry and us! Sincerely, Shirley Palmer-Hill, Owner, WICKWIRE...

Blu Zebra Gallery

Fine Craft – Blu Zebra Gallery – Denver, CO “With the myriad of details involved with owning and managing a retail craft gallery, it was refreshing to find a software program that was easy from day one.” With the myriad of details involved with owning and managing a retail craft gallery, it was refreshing to find a software program that was easy from day one. It is easy to install, easy to input inventory, easy to print labels, and easy to get reports. Most important, it was designed for the small gallery, yet has big business features… Sincerely, Patricia Garcia,...