(877) 723-7835 support@certek.com

Kitchen Store

“We found Certek to be immediately responsive to our needs and really appreciated their time and patience with customizing Artisan to some of the special marketing programs we’ve implemented here at Birmingham Bake & Cook Company.”

Home Accents

The whole team at CerTek is terrific. They were a big help in getting our Point of Sale system set up in our first store location five years ago. We have found the register, inventory and customer components of the system to be quite intuitive and easy to use. The CerTek team is always there for us. They respond quickly whenever we have questions, need guidance or on the rare occasions that we need troubleshooting. They have been with us as we’ve doubled and then tripled the size of our store and needed to add additional registers and work stations. Our business success has been helped by all the tools that the Artisan system provides to us. Customer service from CerTek is top notch and every interaction with anyone on their staf f is a helpful and positive experience. Thanks for all you do! Bill Bill Curtis & Ed Menapace, Owners The Farmhouse...

The Cook’s Nook

Our experience with CerTek was great. We compared a number of POS systems and CerTek’s pricing was extremely competitive. All of the equipment was shipped on time and complete. The installation was very user-friendly. When we needed assistance, the CerTek staff were easy to reach and very proactive in getting our system up and running. Our store has now been open over three months and CerTek’s ongoing support has been excellent. Their staff are friendly and responsive. If we need anything they are just a phone call away. Debbie Kouri, Owner The Cook’s...

Tampa Bay Performing Arts Center

General Retail – Tampa Bay Performing Arts Center “We are pleased to report that many volunteers, who were even hesitant about using cash registers, now actually enjoy using the Artisan system.” December 30, 2004: Dear David, Working with volunteers as we do, it was important that we find a very user-friendly system for our five locations. We are pleased to report that many volunteers, who were even hiesitant about using cash register, now actually enjoy using the Artisan system. It was a quantum leep for us, from the antiquated dos-based system to the new Artisan Point of Sale System. Where it occasionally took up to half an hour to close and settle a shop, we now do it in a minute. It was important on many levels that the Retail Division of the Tampa Bay Performing Arts Center be brought up to date, as we pretty much set the bar in retail operations for performing arts centers both here and in the United States and throughout the world. With over 1300 indvidual inventory items, most of which relate to the performing arts, offered at five distinct retail locations within a large city block, we are a virtual chain of stores which thankfully are now linked and managed with the Artisan POS system. Thank you and your associates at Certek for their tireless efforts on our behalf and for their guidance and assistance at every turn. Very truly yours, Roger Carlton Sherman, Director of Retail Operations, TBPAC 2008 Update: Dear Kay, I just wanted to drop a line and to thank you, Laurie, Michael, David  and all the others for...

One World Market

Dear CerTek, We want to let you know how pleased we are with your point of sale system. We have used it now for almost a year, and with no problems at all! It runs smoothly and is so easy to work with. Many thanks for creating such an excellent system. Sincerely, Curt Bayer Manager, One World Market, Ithaca,...

The Hallman Company

Retail Consultant The Hallman Company recommends these sources for retail inventory systems or retail POS software, and retail accountants: When asked by our retail clients to recommend or refer a retail inventory system or retail POS software provider, we only recommend those companies where the software is created, marketed, and supported by the same company. We have seen entirely too many disasters in client stores where they bought a pos software system from an independent distributer, then were “trained” to operate it by a customer support company which may be attempting to support a retail system one minute and the next minute be attempting to help someone else operate a system which was designed to read and analyze earthquake tremors. When nothing worked right, the retailers were lost in a sea of buck passing- from the distributor to the support group and from the support group to the manufacturer. Those problems are eliminated when the people who build it, sell it, and support it are all the same people. Naturally, any retail inventory system we recommend must be fairly priced for the marketplace, have an outstanding support and customer service department, and above all must provide the right kind of actionable information a retailer needs to grow their business and boost profits. Based on our clients experience, with very heavy weight placed on the continuing service and support after the sale, CerTek Software is our recommendation: Click to visit the Hallman Company...