Adjust Tenders

There might come a time when you’re closing a day end or shift and you’ll need to adjust your tender amounts. For instance, maybe you counted a total of $40.00 in your cash drawer when you were supposed to have a different amount.

Accessing the Cash Counter

When you’re closing out a day end or shift, you’ll automatically have access to the Cash Counter by clicking the button or F7 on your keyboard.

You can always access a standalone cash counter that isn’t tied to the Day-End screen. This is just a calculator, which can be useful if you want to count your tenders but you’re not ready to close out your store yet.

Head to “Accounting” from the “Main Menu.”

Click on “Day End and Shift Closing.”

Select “Cash Management.”

Select “Standalone Cash Counter.”

The Cash Counter

We recommend using the Cash Counter to help you individually count out your bills and coins. If you come up with an amount over or short of the “Expected” amount, Artisan will make note of this and alert you when you press “Accept.”

Press “Yes” to accept the amount and make note of the adjustment.

Artisan will then take you to the “Adjust Tenders” screen, with the actual, expected, and adjustment amounts shown.

You may return to the cash counter if necessary, or if this is accurate, press “Accept.”

This will take you to the Tender Summary screen for the day end or shift closing. You may also run a few tender and transaction reports from this screen by pressing the “Detail” button.

Updated on June 16, 2023

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