CAS Retail Scale LP-1000

Sometimes called a “Deli” scale, this scale and printer combination will accurately measure pre-packaged or counter sales and print out a barcode which can easily be scanned by Artisan POS Software. When properly setup, Artisan will recognize the ITEM CODE and the total price and back-calculate the quantity (or weight). This is called a RANDOM WEIGHT barcode.

Simple Operation:

After setup is completed on both the scale side and the Artisan POS side, then it works like this.

Type in the number of the PLU (Product Look-up) and press the PLU button. This is a number between 1 and 4000 that has already been pre-assigned.

Example: 101

The item’s price is displayed. Place the item on the scale and then press the PRT+ button and your label prints.

Apply this label to the product and the customer takes it to checkout and it scans just like any other item.

Speed Keys:

There are also preset buttons from 1 to 54 that can be used for frequently sold items. Sometimes you may have less then 54 items. The process works similar to the PLU lookup from above.
Press the Speed Key number, put the item on the scale and press the PRT+ button.

Problems Printing:

Sometimes the label prints, but does not peel off the roll. The easiest remedy is to simply print an additional label by pressing the PRT+ button again.

If the label is crooked, or the printing does not line up, then the labels may not have been installed correctly.

If you have replaced the roll with a new one, then it is possible that there needs to be a tweak to the “Adjust Number”. Artisan calls this “Vertical Offset”.  In the LP-1000 manual, refer to the Appendix on page 75 or section 4.7.5 on page 42-43. In general, Press the 1 key + MODE and the display will show “PLU”. Now press the up arrow until you “SEt” is displayed. Then press 5 + PRT+. The number displayed is the current setting. Reduce this number if the print on the labels needs to move up and increase the number if it needs to move down.

Adjustments to the label itself can be done through the label designer using the CAS LP-Works program when the scale is attached with a USB cable.

Programming PLU Numbers:

You can program the PLU numbers by following the tedious instructions in the manual or by “downloading” them into the printer using the LP-Works program. A CSV or Excel file can be created from Artisan 3.5 or 4.4. The challenge is to keep the scale and Artisan in sync. So if you change the price in Artisan, don’t forget to also change it in the scale. You do this by either exporting the file from Artisan again and re-importing it into the scale.

The spread should look like this with the exact headers as shown.

Creating Export File from Artisan POS:

For both 3.5 and 4.4 versions there is a custom report that lets you export the data exactly as it is needed. You can also filter by various other criteria if you want to limit the items you send to the scale even further. The main criteria is to give each item that belongs in the scale a KEYWORD called “SCALE”. Remember that it is not necessary to create sizes in Artisan for these items since you are going to be weighing them.

Run the custom report ITM-142 Scale Export and then click on the save icon.

Import the .XLS file into the LP-WORKS program.

From the LP-WORKS program: Click on the PLU icon and then File -> Data Import -> Excel File

After you have selected your file you can map the fields, but as you can see, we have already done this for you – that’s why the field names in the spreadsheet are specific.

Click OK and your items will import.

You can also use the LP-WORKS program to help you maintain your list without importing from Artisan, it’s just more work.

Sending the PLU table to the Scale:

Once you have your item list in the LP-WORKS program, then you can “DOWNLOAD” it to the scale by clicking on the Download icon.

Getting the Scale Installed:

When you first get the scale, you will need to find a computer that can connect to it occasionally. It does NOT need to stay connected to Artisan all the time.

You will first need to install the USB drivers although windows may recognize it and install the drivers for you. Our test machine used Windows 10 Professional. Once that is complete you can install the LP-WORKS software. Please read over the instructions. You will need to find out which port the USB COM port has been installed by going into the Device Manager in Windows.

Use this setting to put into LP-WORKS program. Click on the Config Icon.

Then make sure that you com port setting matches your Device Manager port number.