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    Artisan POS 4.X Knowledge Base

    Click here for Version 3.X

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    Artisan Specifications, Configurations, and Requirements

    • Post published:October 14, 2021

    Here are some CerTek-recommended specifications for using Artisan POS. We strongly encourage following these guidelines. If you have any questions, please contact the Technical Support team at 877-723-7835. Artisan may…

    Continue ReadingArtisan Specifications, Configurations, and Requirements

    General Basic Computer Definitions

    • Post published:November 11, 2021

    This article is for anyone with a limited understanding of computer hardware and functions. Cable Types and Connections There are multiple cable types you should be aware of, from USB,…

    Continue ReadingGeneral Basic Computer Definitions
    Read more about the article What Scanner is Right for Your Industry?

    What Scanner is Right for Your Industry?

    • Post published:August 24, 2022

    When it comes to scanners, there's plenty out there to choose from. And while any scanner might do the job, which one does it more efficiently for you? We'll go…

    Continue ReadingWhat Scanner is Right for Your Industry?

    Setting Up A Barcode Scanner in Artisan

    • Post published:October 5, 2021

    Barcode scanners are a great way to input inventory into Artisan and ring them up at the sales counter. This saves you from having to manually type long codes into…

    Continue ReadingSetting Up A Barcode Scanner in Artisan
    Read more about the article Setting Up the Magellan 9800i Scanner

    Setting Up the Magellan 9800i Scanner

    • Post published:May 9, 2022

    The Magellan 9800i is an efficient, modern scanner perfect for fast-paced industries. With the ability to scan items hands-free, this model is sure to keep the checkout lines running swiftly…

    Continue ReadingSetting Up the Magellan 9800i Scanner

    Setting Up LS2208 Scanner

    • Post published:April 15, 2022

    Artisan supports barcode scanners, which help you save time by checking out items and inputting inventory efficiently. Instead of manually typing each code into the program, let the scanner do…

    Continue ReadingSetting Up LS2208 Scanner

    Troubleshooting your bar code scanner

    • Post published:March 19, 2018

    1. Verify that the bar code scanner is connected to your computer via USB. In a Windows OS Environment, you will see the bar code scanner in the Device Manager.…

    Continue ReadingTroubleshooting your bar code scanner

    Setting Up An Epson Receipt Printer

    • Post published:October 28, 2021

    Install the Epson driver. Click here to learn how. Locate the printer's power switch and make sure it is turned off. Connect the interface cable to the printer's port (in…

    Continue ReadingSetting Up An Epson Receipt Printer

    Setting Up a Cash Drawer

    • Post published:September 8, 2021

    Your cash drawer needs to be set to the same printer number that your receipt printer is assigned to within Artisan. To set this, you'll need to open up the…

    Continue ReadingSetting Up a Cash Drawer

    Reconfiguring Touchscreen

    • Post published:September 22, 2021

    If your touchscreen stops working, follow these steps to solve the issue. Type "Control Panel" in your Windows search bar and click on the search result. Click on "Tablet PC…

    Continue ReadingReconfiguring Touchscreen
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