Adding New Products to Product Variants
What Are Product Variants? Product variants are extremely useful if you're offering products that come in different options. A product variant is a tool within Artisan that helps group similar…
View Item Purchase History
Viewing an item's purchase history comes in handy when a customer needs to return an item, but doesn't have a receipt. You can also view a customer's purchase history. Watch…
Checking an Item’s Price
View this video or read the instructions below to learn about quickly checking an Item's Price. To check the price of a product, click on the "Price Check" icon.…
Adding Images to Items
Want to add images to your products? Follow this tutorial. Adding an Image to Already-Existing Product To add an image to a product that already exists in Artisan, click on…
Deleted Records
Although Artisan POS allows users to delete records, they are still kept separately on another table or database. When a record is deleted in the application, Artisan POS marks the…
Inventory Activity Reports
There are several ways to open an Item Record in Artisan, but this screen is displaying the Items button on the menu bar across the top of the screen. From this…
Non-SKU Items
Selling non-SKU items is done by creating a Department Code. You can start this process by selecting the Go menu on the top bar. Then selecting Item Records (Products) which will take…
Item Record List Screen
This article has been updated for version 4.6.34. If you are using an older version of Artisan, your screen might look different. Click here to see the most recent versions…
Item Record Basic Info Tab
Item records are used to store information about the merchandise in your store. You should have one item record for each distinct product or service you carry (ex. a t-shirt). Each…
Item Record Inventory Details Tab
Inventory Tracking - This field is also on the Basic tab. For most items, you'll want to keep track of how many units you have in stock. Inventory Tracking determines…