Order Status Menu
Utilize this screen to view pending layaways, special orders, on-hold orders, and more. Pending Layaways Screen Special Orders & Custom Orders On-Hold Sales & Orders Voided Sales & Orders Rental…
Creating Back Orders
Back orders are taken when the item is not in stock, but the customer would still like to go through and order the item anyway (ex. they are waiting for…
On-Hold Sales and Orders
Placing a Sale or Order On-Hold A customer might want to place a sale on-hold for many reasons. Maybe they need to wait in order to pay for the item…
Special Orders and Custom Orders Status
Common examples of custom orders are unique items, such as a mug with the customer's name on it. Special orders might be used to order items that you normally don't…
ALL Special Orders & Custom Orders for All Customers
Choose if you want to view transaction summaries or line items. This list shows all Special Orders and Custom Orders, including sales slip number, sales type, status, total, balance and…
Delivered Orders
Choose if you want to view transaction summaries or line items. This area displays all of the orders in Artisan that have been marked as delivered, including the sales slip…
Ready Orders
Choose if you want to view transaction summaries or line items. Orders that need to be paid for completely and then marked as delivered will be here. Select the order…
Waiting Orders
Waiting Orders are orders that are pending payment or need to be marked delivered. To see your Waiting Items, choose if you want to view transaction summaries or line items.…
All Pending Orders
Pending orders include items that are ready to be delivered to or picked up by the customer. You'll be prompted to pull up a Transactions Summaries List or a list…