Order Status Menu
Utilize this screen to view pending layaways, special orders, on-hold orders, and more. Pending Layaways Screen Special Orders & Custom Orders On-Hold Sales & Orders Voided Sales & Orders Rental…
Utilize this screen to view pending layaways, special orders, on-hold orders, and more. Pending Layaways Screen Special Orders & Custom Orders On-Hold Sales & Orders Voided Sales & Orders Rental…
Back orders are taken when the item is not in stock, but the customer would still like to go through and order the item anyway (ex. they are waiting for…
Placing a Sale or Order On-Hold A customer might want to place a sale on-hold for many reasons. Maybe they need to wait in order to pay for the item…
Common examples of custom orders are unique items, such as a mug with the customer's name on it. Special orders might be used to order items that you normally don't…
What are Incomplete Orders? Incomplete orders are Custom Orders that need to be finished before being handed over to the customer or shipped out. Common examples are orders that need…
Choose if you want to view transaction summaries or line items. This list shows all Special Orders and Custom Orders, including sales slip number, sales type, status, total, balance and…
Ready Orders are orders that are ready to be delivered or picked up by the customer, or paid for completely. From the "Main Menu," click on "Order Status." Next, click…
Waiting Orders are orders that are pending payment or need to be marked delivered. To see your Waiting Items, choose if you want to view transaction summaries or line items.…
Pending orders include items that are ready to be delivered to, picked up, or paid by the customer. You'll be prompted to pull up a Transactions Summaries List or a…
Rentals are coming soon to Artisan. Instructions on how to use this feature will be posted here. Visit our What's New in Artisan page to check for the latest Artisan…