Order Status Menu

Utilize this screen to view pending layaways, special orders, on-hold orders, and more. Pending Layaways Screen Special Orders & Custom Orders On-Hold Sales & Orders Voided Sales & Orders Rental…

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Incomplete Orders

What are Incomplete Orders? Incomplete orders are Custom Orders that need to be finished before being handed over to the customer or shipped out. Common examples are orders that need…

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Ready Orders

Ready Orders are orders that are ready to be delivered or picked up by the customer, or paid for completely. From the "Main Menu," click on "Order Status." Next, click…

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Waiting Orders

Waiting Orders are orders that are pending payment or need to be marked delivered. To see your Waiting Items, choose if you want to view transaction summaries or line items.…

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Voiding An Order

With appropriate permissions, you can void sales and orders in Artisan. A common reason why you might want to do this is that the customer no longer wants to go…

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