Payment Processing Menu
Use this menu to view payment processing logs and view and print reports. Payment Processing Log This screen shows a list of payments made through your payment processing device. If…
Payment Processing in Artisan 4.4
The payment processing world has had many changes over the past few years and now a new round of changes has even further complicated the landscape. Recently most of the…
Setting Up NETePay
NETePay is a program from the software company Datacap. NETePay connects with a variety of payment processors within Artisan. This is the outline you should follow for setting up NETePay…
Configuring Ingenico Lane PIN Pad
This tutorial walks you through switching the Ingenico PIN pad from USB to Ethernet, and configuring the device in Artisan. Once the device is plugged in and powered on, you'll…
How to Update the Lane 5000
The Lane 5000 will need to update from time to time. Follow these steps to learn how to update the device. 1. Select the “F” key to access “Admin Mode.” If…
Setting Up Datacap Integrations
We offer three different types of Datacap integrations: TranCloud, NETePay, and the latest, DC Direct. Click on a tutorial below to learn how to set up TranCloud and NETePay. DC…
Datacap Online Portal and Virtual Terminal
You can view payment information via Datacap's online portal, which helps you see an in-depth overview of all payment processing charges. For emergencies and offline transactions, use the Virtual Terminal.…
Using TranCloud for Payment Processing in Artisan
Artisan supports TranCloud, a device from the software company Datacap. The TranCloud is a 2 by 2 inch device that works via cloud technology, connecting to PIN pads and payment…
How to Use Card on File
Artisan can keep cards saved in customer records via "card tokens." With cards saved in the "card on file area," you may easily use that card for future transactions, including…