Sales & Order Screen
The Sales & Order Entry screen is where transactions, special orders, layaways, and returns occur at. The drop-down menu allows the selection of these different types of transactions. Adjustments to the Cashier…
The Artisan Cash Register
Everything you do revolves around the Artisan cash register. It's the center of sales activity. From here, you'll record sales, returns, add customers, create layaways, accept payments, apply credits, and…
Finalizing a Sale
Finalizing a sale is the final step in the Sales process. This is where you take a deposit or total amount. Completing a Sale Once you are ready to accept…
Quick Discount Buttons
Artisan version 4.6 introduces Quick Discount buttons. These can easily add discounts to your sales. The settings for these buttons are found under “Program Options -> “Miscellaneous Program Options” -> “Sales…
Using Destination-Based Sales Tax
In a destination-based state, sales tax is collected based on the buyer's location. That means you collect sales tax based on your customer's state and local tax rates. You also…
Sales Discounts in Artisan POS
There are a number of ways to discount merchandise in Artisan. This article will list each method. Some of these methods require additional licensing and will be indicated. Important Assumptions:…
Return/Exchange an Item
This article explains how to exchange items previously sold in Artisan. Watch this video or read the instructions below to read more. Exchanging or Adding Items while Doing a…
Refunding a Partial Amount (on a Special Order)
Sometimes, you might need to refund a partial amount on a special order that has been paid in full, but not yet delivered. Let's use an example: A customer places…
Return to Vendor
There are a few instances where you might need to use the Return to Vendor Function. Maybe a vendor sent too many products and you need to return the item…