Remote Operation Status
To check the status of your remote sites and stations at any time, you may view the "Remote Operation Status" screen. To access this screen, go to "Tools" and "Remote…
How to Set Up a Remote Station
This article goes over how to create a remote station. Remote stations are useful for a variety of reasons, from syncing data between multiple stores, performing inventory off-site, or working…
Remote Operation: Operator’s Guide
Please carefully review this article about remote operation and its limitations. We understand that this is a complicated topic, so we want to make sure that it's broken down as…
Accessing QuickSupport
QuickSupport is an application that allows users to access other computers via a remote connection. Our Tech Support team uses this program to help diagnose problems. Type helpme.certek.com in your…
Downloading TeamViewer
To get started, head to TeamViewer's website. Click on the "Download" button at the top of the page. Download the program based on the computer you're using. Windows Users Determine…
Getting Started on TeamViewer and QuickSupport
TeamViewer is an application that allows users to access other computers via a remote connection. Our Tech Support team uses this program to help diagnose problems. Use these articles to…
How To Open and Run Artisan Task Manager
Depending on your initial setup, you may have a shortcut icon for the task manager on the desktop of your computer. If not, you will have to go into the…
Remote Operation
For some time we have been planning and developing an improved Remote Operation feature for 4.X that matched the dramatic improvements 4.X has over our classic 3.5 version. 4.4 is…