Troubleshooting your bar code scanner
1. Verify that the bar code scanner is connected to your computer via USB. In a Windows OS Environment, you will see the bar code scanner in the Device Manager.…
Reconfiguring Touchscreen
If your touchscreen stops working, follow these steps to solve the issue. Type "Control Panel" in your Windows search bar and click on the search result. Click on "Tablet PC…
Important Information about Windows 11 Update
Starting October 5th, Windows will start releasing Windows 11. Please read this article before updating your computer. Artisan will run on Windows 11 and we have not detected any problems.…
Recent Window Update Causing Issues with Network Printing
A few recent Windows updates (5565 and 6670) might prevent some sheet printers from working correctly in Artisan. Follow this tutorial to fix this issue. We're happy to help you…
Check If Your Computer Supports Windows 11
Before you update to Windows 11, please read this article. To check if your computer is eligible for the Windows 11 update, head to the Windows Icon and click on…
USB Print Server StarTech
We've found a solution to the printer connectivity issues some users have faced since the Windows 10 and Windows 11 updates. Please read through the article or watch this video…
Update Windows
Read this tutorial to learn how to update your version of Windows. Type in "Settings" in your Windows search bar and click on the search result. Click on "Update and…
Fix Windows 11 Issues with ZT230 Label Printer
Recent Windows 11 updates have caused issues with numerous printers, one of them being Zebra's ZT230 Label Printer. If you're experiencing issues, you might need to update your driver for…
Star Printer Not Printing Anything on Receipts
Your Star printer settings might need to be adjusted occasionally, depending on various factors. Sometimes the printer is printing too quickly, and the heater isn't able to heat up long…
Clicking Cash Drawer: Star Printer
To set up your Star thermal receipt printer, you'll need to configure some settings on your computer. Search "Printers" in your Windows search bar and click on "Printers & scanners."…