Stop Computer from Updating to Windows 11
Due to the various problems Windows 11 has caused its users, we recommend stopping your computer from updating to this latest version until Microsoft has resolved these issues. We understand…
USB Print Server StarTech
We've found a solution to the printer connectivity issues some users have faced since the Windows 10 and Windows 11 updates. Please read through the article or watch this video…
Update Windows
Read this tutorial to learn how to update your version of Windows. Type in "Settings" in your Windows search bar and click on the search result. Click on "Update and…
Check If Your Computer Supports Windows 11
Before you update to Windows 11, please read this article. To check if your computer is eligible for the Windows 11 update, head to the Windows Icon and click on…
Important Information about Windows 11 Update
Starting October 5th, Windows will start releasing Windows 11. Please read this article before updating your computer. Artisan will run on Windows 11 and we have not detected any problems.…
Recent Window Update Causing Issues with Network Printing
A few recent Windows updates (5565 and 6670) might prevent some sheet printers from working correctly in Artisan. Follow this tutorial to fix this issue. We're happy to help you…
Update to New TeamViewer Version
TeamViewer no longer supports their older versions. In order for CerTek Support to be able to connect to your computer, you'll need to update TeamViewer. In TeamViewer, click on "Help,"…
Launching TeamViewer
Follow these instructions to learn what to do once you launch TeamViewer. Click on "Default Installation" and click "Accept - next." A pop-up menu will ask if you want this…
Windows 7 Share Issues from Windows Updates
Type "windows updates" and click on "view installed windows updates", you will want to sort the far right column by the date installed. The updates have been installed…
Windows 10 Notice
UPDATED 6/6/2016: FIRST OFF – Artisan does work with Windows 10, but there is no specific requirement for you to upgrade. Artisan will work with or without Windows 10 for the…