Unposting a Sale (3.X Version)
Though it might not happen often, you might want to unpost a Day End or Shift-Closing to adjust sales or transactions, then repost to accurately report the changes for your…
Protected: Using the Zebra TC26 Portable Data Terminal (PDT)
Follow this guide to learn how to use the Zebra TC26 portable data terminal with Artisan POS. Note: The Zebra TC26 works in conjunction with an application called TracerPlus, on…
Protected: Saved Layouts and Searches Notes
Saved Searches Question: Do default searches become the default search for all stations or just one station? Answer: Just the one station - it does not affect the others. However,…
Protected: Resetting the Remote Status Menu (When Everything is Invisible)
Type in line number 1 and run it. This should return multiple results. Type in line number 2 but DO NOT run it yet. You will need to re-enter the…
Protected: Changing hba.conf files on a Mac
1. Open the Terminal and type "sudo nano /Library/PostgreSQL/14/data/pg_hba.conf" (using the correct PG version number). 2. You will be prompted for the Mac's password. The screen will then show the…
Protected: Importing and Exporting Sales
Please follow these steps for any customer that needs to import sales. This may have happened due to a crashed computer or data loss. 1. The data must have an…
Protected: How to Locate the Mac/IP Address on the Pax Q30
In order to set the Pax Q30 as a static IP on a customer's router, follow these instructions. 1. Look for the LAN MAC address, which may be printed on…
Adding Surcharges
Surcharges are additional fees that are included in the customer's total. Surcharges are often added to cover expenses due to the increased cost of goods or accepting credit cards as…
Protected: Update 4.5 Sales Slip Form: SLIP-T to 4.6
There are several places where the tstat field is used. We switched that field from Numeric to String and each place needs to be updated. Group #1 Header (c) (**…
Protected: Upgrading Customer to 4.6
When upgrading a customer to 4.6, all remote operations must be removed, turned off, and then rebuilt. Make backups on all remote nodes. Close Artisan once the backups are finished.…