How to Use the Artisan Knowledge Base

Welcome to the Artisan Knowledge Base, a comprehensive guide to Artisan POS. You’ll find articles, tutorials, and videos dedicated to guiding you through the program section by section.

The Knowledge Base has a few key areas – the search bar and the category list. 

If you know what you’re looking for, simply type a search term into the search bar.

A list of results will appear. Click on a title or “Continue Reading” to open the article.

You may also click through the category list to find the article you need.

Opening a “Parent” category will reveal any articles that are related to that category.  The numbers next to each section indicate how many articles are within each category.

As you click on a category or article, the Knowledge Base will keep track of where you are via the “breadcrumbs” section at the top of the screen. You may return to a previous section by clicking on its name, or return to the home screen by clicking on the home icon.

Broken images or links? Though we’re constantly improving our Knowledge Base, over time, images and information might need to be restored. Please report these instances, with the title of the article, to sales@certek.com so we can fix the article right away.