Though it might not happen often, you might want to unpost a Day End or Shift-Closing to adjust sales or transactions, then repost to accurately report the changes for your accounting needs.
If you’re using the old version of Artisan, you’ll need to follow slightly different steps in order to unpost a sale. If you’re using 4.X, follow these steps.
Head to the “Main Menu” and choose “Accounting.”
Choose “Daily/Monthly Sales.”
Choose “Unpost Previously Posted Sales.”
Then, choose “Unpost Specific Day End.” You may need to type in a password.
Hit “Yes” to prompt.
Choose the date(s) you want to fix.
The program will confirm that the day end was unposted.
