{"id":13009,"date":"2022-02-28T19:50:22","date_gmt":"2022-03-01T00:50:22","guid":{"rendered":"https:\/\/certek.com\/kb4\/?p=13009"},"modified":"2023-06-19T13:04:40","modified_gmt":"2023-06-19T17:04:40","slug":"change-my-password","status":"publish","type":"ht_kb","link":"https:\/\/certek.com\/kb4\/knowledge-base\/change-my-password\/","title":{"rendered":"Change or Reset My Password"},"content":{"rendered":"\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\">Please exercise caution when creating a password for Artisan, as you&#8217;ll need it whenever you open launch Artisan or switch from one User to another. Store it somewhere private. If you forget your password, contact CerTek Support to reset it for you.<\/p>\n\n\n\n<h3>Change My Password<\/h3>\n<p>Setting a password is optional. However, it is a great way to add security to User accounts, since someone will not be able to log into another User&#8217;s account (and use Artisan as them) without knowing their password.<\/p>\n<p>Click on &#8220;<strong>Tools<\/strong>&#8221; from the &#8220;<strong>Main Menu.<\/strong>&#8221;\u00a0<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-03-04_08h25_31.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-13220\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-03-04_08h25_31.png\" alt=\"\" width=\"897\" height=\"393\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-03-04_08h25_31.png 897w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-03-04_08h25_31-300x131.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-03-04_08h25_31-768x336.png 768w\" sizes=\"auto, (max-width: 897px) 100vw, 897px\" \/><\/a><\/p>\n<p>Click on &#8220;<strong>Change My Password<\/strong>.&#8221;<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-03-04_08h25_41.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-13221\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-03-04_08h25_41.png\" alt=\"\" width=\"890\" height=\"393\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-03-04_08h25_41.png 890w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-03-04_08h25_41-300x132.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-03-04_08h25_41-768x339.png 768w\" sizes=\"auto, (max-width: 890px) 100vw, 890px\" \/><\/a><\/p>\n<p>Or, click on &#8220;<strong>Tools<\/strong>&#8221; from the dropdown and select &#8220;<strong>Change My Password<\/strong>.&#8221;<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-03-04_08h26_44.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-13222 aligncenter\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-03-04_08h26_44.png\" alt=\"\" width=\"270\" height=\"322\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-03-04_08h26_44.png 270w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-03-04_08h26_44-252x300.png 252w\" sizes=\"auto, (max-width: 270px) 100vw, 270px\" \/><\/a><\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-02-28_14h42_17.png\"><br \/><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-13012 aligncenter\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-02-28_14h42_17.png\" alt=\"\" width=\"691\" height=\"399\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-02-28_14h42_17.png 691w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-02-28_14h42_17-300x173.png 300w\" sizes=\"auto, (max-width: 691px) 100vw, 691px\" \/><\/a><\/p>\n<p>Artisan User records are automatically set to not have a password, but you can change this by unchecking the &#8220;<strong>No Password Set<\/strong>&#8221; box.<\/p>\n<p>We strongly recommend setting a password reset question in case you forget your password. This will remind you about what your password is. You can select any of the questions from the dropdown or create your own unique question.\u00a0<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-02-28_14h43_14.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-13014 aligncenter\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-02-28_14h43_14.png\" alt=\"\" width=\"684\" height=\"565\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-02-28_14h43_14.png 684w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-02-28_14h43_14-300x248.png 300w\" sizes=\"auto, (max-width: 684px) 100vw, 684px\" \/><\/a><\/p>\n<p>Unique question:<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-02-28_14h46_45.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-13015 aligncenter\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-02-28_14h46_45.png\" alt=\"\" width=\"681\" height=\"530\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-02-28_14h46_45.png 681w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-02-28_14h46_45-300x233.png 300w\" sizes=\"auto, (max-width: 681px) 100vw, 681px\" \/><\/a><\/p>\n<p>Now, you&#8217;ll need to enter the new password password when logging in.<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-02-28_14h49_41.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-13016 aligncenter\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-02-28_14h49_41.png\" alt=\"\" width=\"573\" height=\"303\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-02-28_14h49_41.png 573w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-02-28_14h49_41-300x159.png 300w\" sizes=\"auto, (max-width: 573px) 100vw, 573px\" \/><\/a><\/p>\n<p>To reset or get rid of the password requirement, head back to the &#8220;<strong>Change My Password<\/strong>&#8221; screen.<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-03-01_08h23_22.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-13065 aligncenter\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-03-01_08h23_22.png\" alt=\"\" width=\"311\" height=\"187\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-03-01_08h23_22.png 311w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-03-01_08h23_22-300x180.png 300w\" sizes=\"auto, (max-width: 311px) 100vw, 311px\" \/><\/a><\/p>\n<p>You&#8217;ll need to enter the password before changing it or checking the &#8220;<strong>No Password Set<\/strong>&#8221; box.<\/p>\n<h3><a id=\"change-other-user-password\"><\/a>Changing Another User&#8217;s Password (Logged in)<\/h3>\n<p>Artisan will only allow you to change\/reset your password if you are able to <strong>log in as the specific user<\/strong> <strong>you are trying to update<\/strong>, the user has a security question to recover the password, or you have authorization permission (ex. Owner or Manager).<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-03-04_08h37_17.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-13230\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-03-04_08h37_17.png\" alt=\"\" width=\"898\" height=\"571\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-03-04_08h37_17.png 898w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-03-04_08h37_17-300x191.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2022-03-04_08h37_17-768x488.png 768w\" sizes=\"auto, (max-width: 898px) 100vw, 898px\" \/><\/a><\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2023-06-19_13h04_28.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-20035\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2023-06-19_13h04_28.png\" alt=\"\" width=\"648\" height=\"462\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2023-06-19_13h04_28.png 680w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2023-06-19_13h04_28-300x214.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2023-06-19_13h04_28-50x36.png 50w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2023-06-19_13h04_28-60x43.png 60w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/02\/2023-06-19_13h04_28-100x71.png 100w\" sizes=\"auto, (max-width: 648px) 100vw, 648px\" \/><\/a><\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Change My Password Setting a password is optional. However, it is a great way to add security to User accounts, since someone will not be able to log into another User&#8217;s account (and use Artisan as them) without knowing their password. Click on &#8220;Tools&#8221; from the &#8220;Main Menu.&#8221;\u00a0 Click on&#8230;<\/p>\n","protected":false},"author":17,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_eb_attr":"","_monsterinsights_skip_tracking":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"ht-kb-category":[368,358],"ht-kb-tag":[],"class_list":["post-13009","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-users-security-settings","ht_kb_category-change-my-password"],"_links":{"self":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/13009","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/comments?post=13009"}],"version-history":[{"count":19,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/13009\/revisions"}],"predecessor-version":[{"id":20036,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/13009\/revisions\/20036"}],"wp:attachment":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/media?parent=13009"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb-category?post=13009"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb-tag?post=13009"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}