{"id":15042,"date":"2022-09-14T19:32:48","date_gmt":"2022-09-14T23:32:48","guid":{"rendered":"https:\/\/certek.com\/kb4\/?p=15042"},"modified":"2023-06-16T11:34:46","modified_gmt":"2023-06-16T15:34:46","slug":"loyalty-club-points-by-customer","status":"publish","type":"ht_kb","link":"https:\/\/certek.com\/kb4\/knowledge-base\/loyalty-club-points-by-customer\/","title":{"rendered":"Loyalty Club Points by Customer"},"content":{"rendered":"\n<p>You can easily track customer points for loyalty clubs in Artisan. To see this information broken down in detail, consider using the Loyalty Club Points by Customer report.\u00a0<\/p>\n<hr \/>\n<h3>Accessing the Report<\/h3>\n<p>There are two ways you can access this report. Head to the top of the screen and select \u201c<strong>Reports<\/strong>,\u201d <strong>\u201cCustomer Reports,\u201d<\/strong> and \u201c<strong>Loyalty Points by Customer<\/strong>.\u201d<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/07\/2022-07-20_10h17_23.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-15044 aligncenter\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/07\/2022-07-20_10h17_23.png\" alt=\"\" width=\"538\" height=\"357\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/07\/2022-07-20_10h17_23.png 538w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/07\/2022-07-20_10h17_23-300x199.png 300w\" sizes=\"auto, (max-width: 538px) 100vw, 538px\" \/><\/a><\/p>\n<p>Or, from the \u201c<strong>Main Menu<\/strong>,\u201d click on \u201c<strong>Reports.<\/strong>&#8220;<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/07\/2022-07-20_10h19_14.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15045\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/07\/2022-07-20_10h19_14.png\" alt=\"\" width=\"788\" height=\"353\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/07\/2022-07-20_10h19_14.png 788w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/07\/2022-07-20_10h19_14-300x134.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/07\/2022-07-20_10h19_14-768x344.png 768w\" sizes=\"auto, (max-width: 788px) 100vw, 788px\" \/><\/a><\/p>\n<p>Select &#8220;<strong>Customer Reports<\/strong>.&#8221;<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/07\/2022-07-20_10h19_56.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15046\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/07\/2022-07-20_10h19_56.png\" alt=\"\" width=\"825\" height=\"589\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/07\/2022-07-20_10h19_56.png 825w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/07\/2022-07-20_10h19_56-300x214.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/07\/2022-07-20_10h19_56-768x548.png 768w\" sizes=\"auto, (max-width: 825px) 100vw, 825px\" \/><\/a><\/p>\n<p>Choose &#8220;<strong>Loyalty Club Points By Customer<\/strong>.&#8221;<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/07\/2022-07-20_10h20_36.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-15047 aligncenter\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/07\/2022-07-20_10h20_36.png\" alt=\"\" width=\"508\" height=\"529\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/07\/2022-07-20_10h20_36.png 508w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/07\/2022-07-20_10h20_36-288x300.png 288w\" sizes=\"auto, (max-width: 508px) 100vw, 508px\" \/><\/a><\/p>\n<p>Either way, you\u2019ll end up at the following screen.<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/07\/2022-07-20_10h21_08.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-15048 aligncenter\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/07\/2022-07-20_10h21_08.png\" alt=\"\" width=\"795\" height=\"588\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/07\/2022-07-20_10h21_08.png 795w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/07\/2022-07-20_10h21_08-300x222.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/07\/2022-07-20_10h21_08-768x568.png 768w\" sizes=\"auto, (max-width: 795px) 100vw, 795px\" \/><\/a><\/p>\n<hr \/>\n<h3>Report Fields<\/h3>\n<p><strong>Select <\/strong><\/p>\n<p>You may narrow down your search options to include only certain customer types, or include them all.<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/07\/2022-07-20_10h24_52.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-15050 aligncenter\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/07\/2022-07-20_10h24_52.png\" alt=\"\" width=\"297\" height=\"167\" \/><\/a><\/p>\n<p>The following dropdowns include additional fields to customize your search.<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/07\/2022-07-20_10h25_19.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-15051 aligncenter\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/07\/2022-07-20_10h25_19.png\" alt=\"\" width=\"328\" height=\"143\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/07\/2022-07-20_10h25_19.png 328w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/07\/2022-07-20_10h25_19-300x131.png 300w\" sizes=\"auto, (max-width: 328px) 100vw, 328px\" \/><\/a><\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/07\/2022-07-20_10h25_51.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-15052 aligncenter\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/07\/2022-07-20_10h25_51.png\" alt=\"\" width=\"178\" height=\"138\" \/><\/a><\/p>\n<p><strong>Who Purchased Specific Items or Dollar Amount Between Dates<\/strong><\/p>\n<p>You can further narrow down the report parameters here. There are plenty of options to \u201cmix and match\u201d your results. For example, you can include customers who purchased at least five items since May 3, 2022. Or, as another example, you can look for customers who purchased more than $50 worth of items in the last three months. These fields truly allow you to be as specific as possible.<\/p>\n<p>You can even look for customers who bought items with specific descriptions or one of your own custom fields.<\/p>\n<p>To narrow or expand your report, you may choose to include or exclude keywords and locations. You can also narrow down email parameters and define your report by when the customer was added to Artisan.<\/p>\n<hr \/>\n<h3>Example Report<\/h3>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/09\/2022-09-14_15h28_33.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-16309\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/09\/2022-09-14_15h28_33.png\" alt=\"\" width=\"856\" height=\"809\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/09\/2022-09-14_15h28_33.png 856w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/09\/2022-09-14_15h28_33-300x284.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/09\/2022-09-14_15h28_33-768x726.png 768w\" sizes=\"auto, (max-width: 856px) 100vw, 856px\" \/><\/a><\/p>\n<p style=\"text-align: center;\"><em>Click image to expand<\/em><\/p>\n<p>In this example, we chose to display all customers with loyalty points. We can clearly see the name, city, state, the date they became a customer, and which club they&#8217;re a part of. Also displayed are the total points each customer has and when they joined the club. This club in particular does not have an expiration date.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You can easily track customer points for loyalty clubs in Artisan. To see this information broken down in detail, consider using the Loyalty Club Points by Customer report.\u00a0 Accessing the Report There are two ways you can access this report. Head to the top of the screen and select \u201cReports,\u201d&#8230;<\/p>\n","protected":false},"author":17,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_eb_attr":"","_monsterinsights_skip_tracking":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"ht-kb-category":[308],"ht-kb-tag":[],"class_list":["post-15042","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-loyalty-clubs"],"_links":{"self":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/15042","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/comments?post=15042"}],"version-history":[{"count":5,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/15042\/revisions"}],"predecessor-version":[{"id":19911,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/15042\/revisions\/19911"}],"wp:attachment":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/media?parent=15042"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb-category?post=15042"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb-tag?post=15042"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}