{"id":16785,"date":"2022-10-18T19:33:20","date_gmt":"2022-10-18T23:33:20","guid":{"rendered":"https:\/\/certek.com\/kb4\/?p=16785"},"modified":"2023-06-15T13:25:16","modified_gmt":"2023-06-15T17:25:16","slug":"log-out-when-idle","status":"publish","type":"ht_kb","link":"https:\/\/certek.com\/kb4\/knowledge-base\/log-out-when-idle\/","title":{"rendered":"Log Out When Idle"},"content":{"rendered":"\n<p>If configured, Artisan will log out of the current user after a certain period of inactivity. If the user is in the middle of something, such as entering a sale or editing a customer record, Artisan will remember that and return to that screen once the user has logged in again.<\/p>\n<p><strong>Note:<\/strong> A similar setting is Artisan&#8217;s &#8220;<strong><a href=\"https:\/\/certek.com\/kb4\/exit-when-idle\/\">Exit When Idle<\/a><\/strong>&#8221; option. When configured, Artisan will close out entirely instead of logging a user out. However, Artisan will ask before closing out if there are any unsaved changes. Click <a href=\"https:\/\/certek.com\/kb4\/exit-when-idle\/\">here<\/a> to learn about this setting.<\/p>\n<h3><strong>Setting Up \u201cLogout When Idle\u201d<\/strong><\/h3>\n<p>From the &#8220;<strong>Program Options<\/strong>&#8221; screen, click on &#8220;<strong>Users and Security Settings<\/strong>.&#8221;<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/10\/2022-10-18_15h31_16.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-16792\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/10\/2022-10-18_15h31_16.png\" alt=\"\" width=\"1028\" height=\"632\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/10\/2022-10-18_15h31_16.png 1028w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/10\/2022-10-18_15h31_16-300x184.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/10\/2022-10-18_15h31_16-1024x630.png 1024w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/10\/2022-10-18_15h31_16-768x472.png 768w\" sizes=\"auto, (max-width: 1028px) 100vw, 1028px\" \/><\/a><\/p>\n<p>Expand the &#8220;<strong>General Security Options<\/strong>&#8221; screen.<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/10\/2022-10-18_15h31_47.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-16793\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/10\/2022-10-18_15h31_47.png\" alt=\"\" width=\"1028\" height=\"628\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/10\/2022-10-18_15h31_47.png 1028w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/10\/2022-10-18_15h31_47-300x183.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/10\/2022-10-18_15h31_47-1024x626.png 1024w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/10\/2022-10-18_15h31_47-768x469.png 768w\" sizes=\"auto, (max-width: 1028px) 100vw, 1028px\" \/><\/a><\/p>\n<p>Look for the &#8220;<strong>Log Out When Idle for<\/strong>&#8221; field. This can be set for both Strong Users and Other Users. Strong users are Owners and Managers, Medium users are Supervisors, and Weak users are Clerks Level 1 and 2.\u00a0<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/10\/2022-10-18_15h32_18.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-16794\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/10\/2022-10-18_15h32_18.png\" alt=\"\" width=\"1028\" height=\"630\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/10\/2022-10-18_15h32_18.png 1028w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/10\/2022-10-18_15h32_18-300x184.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/10\/2022-10-18_15h32_18-1024x628.png 1024w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/10\/2022-10-18_15h32_18-768x471.png 768w\" sizes=\"auto, (max-width: 1028px) 100vw, 1028px\" \/><\/a><\/p>\n<p>You may change the log out time by entering a different number (ex. \u201c15\u201d for 15 minutes). If you wish to disable \u201c<strong>Logout When Idle<\/strong>,\u201d input a 0.\u00a0<\/p>\n<h3><strong>Example<\/strong><\/h3>\n<p>Let&#8217;s say we have an Owner set to log out after 5 minutes of inactivity. The Owner started working on a purchase order but had to leave the station. Artisan will detect the five minutes of inactivity, log the user out, and exit to the Log In screen.\u00a0<\/p>\n<p>The user will need to log back in to continue editing the purchase order (notice that the purchase order screen is grayed out in &#8220;<strong>Open Screens<\/strong>&#8220;).<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/10\/2022-10-18_15h28_58.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-16790\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/10\/2022-10-18_15h28_58.png\" alt=\"\" width=\"1004\" height=\"688\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/10\/2022-10-18_15h28_58.png 1004w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/10\/2022-10-18_15h28_58-300x206.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/10\/2022-10-18_15h28_58-768x526.png 768w\" sizes=\"auto, (max-width: 1004px) 100vw, 1004px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If configured, Artisan will log out of the current user after a certain period of inactivity. If the user is in the middle of something, such as entering a sale or editing a customer record, Artisan will remember that and return to that screen once the user has logged in&#8230;<\/p>\n","protected":false},"author":17,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_eb_attr":"","_monsterinsights_skip_tracking":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"ht-kb-category":[368],"ht-kb-tag":[],"class_list":["post-16785","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-users-security-settings"],"_links":{"self":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/16785","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/comments?post=16785"}],"version-history":[{"count":6,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/16785\/revisions"}],"predecessor-version":[{"id":17000,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/16785\/revisions\/17000"}],"wp:attachment":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/media?parent=16785"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb-category?post=16785"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb-tag?post=16785"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}