{"id":17286,"date":"2022-11-30T20:20:50","date_gmt":"2022-12-01T01:20:50","guid":{"rendered":"https:\/\/certek.com\/kb4\/?p=17286"},"modified":"2023-06-16T11:17:57","modified_gmt":"2023-06-16T15:17:57","slug":"receipts-not-printing","status":"publish","type":"ht_kb","link":"https:\/\/certek.com\/kb4\/knowledge-base\/receipts-not-printing\/","title":{"rendered":"Receipts Not Printing"},"content":{"rendered":"\n<p>Have your receipts stopped printing? A common issue is that your computer&#8217;s printing queue is backed up and <strong>needs to be cleared<\/strong>.<\/p>\n<h3>Clearing Printer Queue<\/h3>\n<p>Follow <strong><a href=\"https:\/\/certek.com\/kb4\/delete-print-job-windows\/\">these instructions<\/a><\/strong> for Windows computers.<\/p>\n<p>Follow <strong><a href=\"https:\/\/certek.com\/kb4\/delete-a-print-job-mac\/\">these instructions<\/a><\/strong> for Mac computers.<\/p>\n<hr \/>\n<h3>Print Last Receipt<\/h3>\n<p>Note: If you already closed out of the sale that needs the receipt, simply head to the &#8220;<strong>Sales Screen<\/strong>&#8221; and select &#8220;<strong>Operations<\/strong>.&#8221;<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/11\/2022-11-30_15h19_29.png\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-17290 aligncenter\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/11\/2022-11-30_15h19_29.png\" alt=\"\" width=\"818\" height=\"474\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/11\/2022-11-30_15h19_29.png 1027w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/11\/2022-11-30_15h19_29-300x174.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/11\/2022-11-30_15h19_29-1024x594.png 1024w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/11\/2022-11-30_15h19_29-768x446.png 768w\" sizes=\"auto, (max-width: 818px) 100vw, 818px\" \/><\/a><\/p>\n<p>Select &#8220;<strong>Print Last or Special Receipt<\/strong>.&#8221;<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/11\/2022-11-30_15h19_58.png\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-17291 aligncenter\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/11\/2022-11-30_15h19_58.png\" alt=\"\" width=\"758\" height=\"497\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/11\/2022-11-30_15h19_58.png 814w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/11\/2022-11-30_15h19_58-300x197.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2022\/11\/2022-11-30_15h19_58-768x504.png 768w\" sizes=\"auto, (max-width: 758px) 100vw, 758px\" \/><\/a><\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Have your receipts stopped printing? A common issue is that your computer&#8217;s printing queue is backed up and needs to be cleared. Clearing Printer Queue Follow these instructions for Windows computers. Follow these instructions for Mac computers. Print Last Receipt Note: If you already closed out of the sale that&#8230;<\/p>\n","protected":false},"author":17,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_eb_attr":"","_monsterinsights_skip_tracking":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"ht-kb-category":[293],"ht-kb-tag":[],"class_list":["post-17286","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-receipt-printers"],"_links":{"self":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/17286","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/comments?post=17286"}],"version-history":[{"count":4,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/17286\/revisions"}],"predecessor-version":[{"id":19895,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/17286\/revisions\/19895"}],"wp:attachment":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/media?parent=17286"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb-category?post=17286"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb-tag?post=17286"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}