{"id":18698,"date":"2023-03-01T14:52:30","date_gmt":"2023-03-01T19:52:30","guid":{"rendered":"https:\/\/certek.com\/kb4\/?p=18698"},"modified":"2023-06-16T09:37:47","modified_gmt":"2023-06-16T13:37:47","slug":"remote-operation-status","status":"publish","type":"ht_kb","link":"https:\/\/certek.com\/kb4\/knowledge-base\/remote-operation-status\/","title":{"rendered":"Remote Operation Status"},"content":{"rendered":"\n<p>To check the status of your remote sites and stations at any time, you may view the &#8220;<strong>Remote Operation Status<\/strong>&#8221; screen.<\/p>\n<h3>Access Remote Operation Status<\/h3>\n<p>To access this screen, go to &#8220;<strong>Tools<\/strong>&#8221; and &#8220;<strong>Remote Operation<\/strong>.&#8221;<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/03\/2023-03-01_14h39_47.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-18700\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/03\/2023-03-01_14h39_47.png\" alt=\"\" width=\"1029\" height=\"532\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/03\/2023-03-01_14h39_47.png 1029w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/03\/2023-03-01_14h39_47-300x155.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/03\/2023-03-01_14h39_47-1024x529.png 1024w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/03\/2023-03-01_14h39_47-768x397.png 768w\" sizes=\"auto, (max-width: 1029px) 100vw, 1029px\" \/><\/a><\/p>\n<p>Click on &#8220;<strong>Display Remote Status<\/strong>.&#8221;<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/03\/2023-03-01_14h39_59.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-18701\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/03\/2023-03-01_14h39_59.png\" alt=\"\" width=\"1026\" height=\"501\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/03\/2023-03-01_14h39_59.png 1026w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/03\/2023-03-01_14h39_59-300x146.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/03\/2023-03-01_14h39_59-1024x500.png 1024w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/03\/2023-03-01_14h39_59-768x375.png 768w\" sizes=\"auto, (max-width: 1026px) 100vw, 1026px\" \/><\/a><\/p>\n<p>Your remote sites and stations are displayed here, including the status and any information waiting to be loaded.<\/p>\n<h3>Avoid Remote Operation Status Errors<\/h3>\n<p>If your &#8220;<strong>Messages Queued<\/strong>&#8221; section shows a lot of queued messages or the word &#8220;<strong>SUSPENDED<\/strong>,&#8221; please contact Support to have them fix your Remote Operation status.<\/p>\n<p>To avoid this, we recommend cycling your remotes at least daily. &#8220;<strong>Cycling<\/strong>&#8221; means to leave your Artisan Task Manager running in order for all messages to come through cleanly. We recommend leaving your Task Manager on 24\/7 to avoid messages piling up.<\/p>\n<p>In this example, stations 92 and 96 have had the Task Manager turned off for a long time, resulting in numerous messages waiting to be queued. If you need to turn off a remote station or site, we recommend not exceeding three days. Turning off the Task Manager for Remote Operation can corrupt your remote data.<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/03\/image.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-18703\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/03\/image.png\" alt=\"\" width=\"851\" height=\"615\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/03\/image.png 851w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/03\/image-300x217.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/03\/image-768x555.png 768w\" sizes=\"auto, (max-width: 851px) 100vw, 851px\" \/><\/a><\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>To check the status of your remote sites and stations at any time, you may view the &#8220;Remote Operation Status&#8221; screen. Access Remote Operation Status To access this screen, go to &#8220;Tools&#8221; and &#8220;Remote Operation.&#8221; Click on &#8220;Display Remote Status.&#8221; Your remote sites and stations are displayed here, including the&#8230;<\/p>\n","protected":false},"author":17,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_eb_attr":"","_monsterinsights_skip_tracking":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"ht-kb-category":[345],"ht-kb-tag":[],"class_list":["post-18698","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-tools"],"_links":{"self":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/18698","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/comments?post=18698"}],"version-history":[{"count":6,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/18698\/revisions"}],"predecessor-version":[{"id":19819,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/18698\/revisions\/19819"}],"wp:attachment":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/media?parent=18698"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb-category?post=18698"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb-tag?post=18698"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}