{"id":19116,"date":"2023-04-25T10:55:15","date_gmt":"2023-04-25T14:55:15","guid":{"rendered":"https:\/\/certek.com\/kb4\/?p=19116"},"modified":"2023-06-12T15:16:34","modified_gmt":"2023-06-12T19:16:34","slug":"how-to-use-serial-numbers-in-artisan","status":"publish","type":"ht_kb","link":"https:\/\/certek.com\/kb4\/knowledge-base\/how-to-use-serial-numbers-in-artisan\/","title":{"rendered":"How to Use Serial Numbers in Artisan"},"content":{"rendered":"\n<p>Do you use serial numbers for your products? Read this article to learn how to keep track of them in Artisan.<\/p>\n<h3><strong>What are Serial Numbers?<\/strong><\/h3>\n<p>A serial number is a unique set of numbers (or letters) assigned to a product created by the product&#8217;s manufacturer. Serial numbers are different than other identifying labels, like UPC or model numbers,\u00a0 because they&#8217;re meant to be unique for the specific item. For example, if you&#8217;re selling three of the same brand of headphones, each headphone itself will have a different serial number.<\/p>\n<hr \/>\n<h3><strong>How to Track Serial Numbers in Artisan<\/strong><\/h3>\n<p>Edit the category that the item belongs to.\u00a0<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h42_10.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-19126\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h42_10.png\" alt=\"\" width=\"1077\" height=\"641\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h42_10.png 1077w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h42_10-300x179.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h42_10-1024x609.png 1024w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h42_10-768x457.png 768w\" sizes=\"auto, (max-width: 1077px) 100vw, 1077px\" \/><\/a><\/p>\n<p>Click on the &#8220;<strong>Custom Fields<\/strong>&#8221; tab. Name one of the custom fields &#8220;<strong>Serial #<\/strong>.&#8221; Save the record.<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h43_29.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-19127\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h43_29.png\" alt=\"\" width=\"1079\" height=\"641\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h43_29.png 1079w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h43_29-300x178.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h43_29-1024x608.png 1024w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h43_29-768x456.png 768w\" sizes=\"auto, (max-width: 1079px) 100vw, 1079px\" \/><\/a><\/p>\n<p>This way, any product that falls under this category will have the &#8220;<strong>Serial #<\/strong>&#8221; custom field applied to its &#8220;<strong>Custom Fields<\/strong>&#8221; tab.<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h44_40.png\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-19128 aligncenter\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h44_40.png\" alt=\"\" width=\"752\" height=\"547\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h44_40.png 788w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h44_40-300x218.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h44_40-768x558.png 768w\" sizes=\"auto, (max-width: 752px) 100vw, 752px\" \/><\/a><\/p>\n<p>Edit the Item Record and go to the &#8220;<strong>Codes and Measures<\/strong>&#8221; tab. In the &#8220;<strong>Private Barcode<\/strong>&#8221; field, scan the item&#8217;s serial number.\u00a0<\/p>\n<p><strong>Note:\u00a0<\/strong>By default, when you print a barcode in Artisan, it will use the item&#8217;s private barcode. This is usually a short 6-7 digit number generated by Artisan. You can change this by adding your own codes. In this case, we&#8217;re using the serial number.<\/p>\n<p>That way, when you scan the serial number on the Sales Screen, Artisan will recognize the product.<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h46_01.png\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-19129 aligncenter\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h46_01.png\" alt=\"\" width=\"815\" height=\"485\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h46_01.png 1078w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h46_01-300x179.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h46_01-1024x610.png 1024w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h46_01-768x457.png 768w\" sizes=\"auto, (max-width: 815px) 100vw, 815px\" \/><\/a><\/p>\n<p>Save the record.<\/p>\n<p>To have the serial number custom field show on the &#8220;<strong>Basic Info<\/strong>&#8221; tab as well, head to &#8220;<strong>Configuration Settings<\/strong>.&#8221;<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h47_11.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-19130\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h47_11.png\" alt=\"\" width=\"1075\" height=\"577\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h47_11.png 1075w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h47_11-300x161.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h47_11-1024x550.png 1024w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h47_11-768x412.png 768w\" sizes=\"auto, (max-width: 1075px) 100vw, 1075px\" \/><\/a><\/p>\n<p>Click on &#8220;<strong>Miscellaneous Program Options<\/strong>.&#8221;<\/p>\n<p>Look for &#8220;<strong>Item Record Screen Options<\/strong>.&#8221;<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h48_00.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-19131\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h48_00.png\" alt=\"\" width=\"900\" height=\"567\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h48_00.png 900w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h48_00-300x189.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h48_00-768x484.png 768w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/a><\/p>\n<p>Check off the custom field that corresponds to the Serial Number. In our case, we used Custom Field 1, so we&#8217;ll select &#8220;<strong>Field 1<\/strong>.&#8221;\u00a0<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h48_31.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-19132\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h48_31.png\" alt=\"\" width=\"1076\" height=\"580\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h48_31.png 1076w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h48_31-300x162.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h48_31-1024x552.png 1024w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h48_31-768x414.png 768w\" sizes=\"auto, (max-width: 1076px) 100vw, 1076px\" \/><\/a><\/p>\n<p>Edit the Item Record again.<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h49_52.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-19133\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h49_52.png\" alt=\"\" width=\"1082\" height=\"579\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h49_52.png 1082w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h49_52-300x161.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h49_52-1024x548.png 1024w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h49_52-768x411.png 768w\" sizes=\"auto, (max-width: 1082px) 100vw, 1082px\" \/><\/a><\/p>\n<p>Scan the serial number into the serial number field.<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h50_25.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-19134\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h50_25.png\" alt=\"\" width=\"1078\" height=\"577\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h50_25.png 1078w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h50_25-300x161.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h50_25-1024x548.png 1024w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h50_25-768x411.png 768w\" sizes=\"auto, (max-width: 1078px) 100vw, 1078px\" \/><\/a><\/p>\n<p>We highly recommend adding the product&#8217;s vendor part number. This is what Artisan uses to tie Item Records and serial numbers together in reports.<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h51_29.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-19135\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h51_29.png\" alt=\"\" width=\"1075\" height=\"573\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h51_29.png 1075w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h51_29-300x160.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h51_29-1024x546.png 1024w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/04\/2023-04-25_15h51_29-768x409.png 768w\" sizes=\"auto, (max-width: 1075px) 100vw, 1075px\" \/><\/a><\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Do you use serial numbers for your products? Read this article to learn how to keep track of them in Artisan. What are Serial Numbers? A serial number is a unique set of numbers (or letters) assigned to a product created by the product&#8217;s manufacturer. Serial numbers are different than&#8230;<\/p>\n","protected":false},"author":17,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_eb_attr":"","_monsterinsights_skip_tracking":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"ht-kb-category":[283],"ht-kb-tag":[],"class_list":["post-19116","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-inventory"],"_links":{"self":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/19116","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/comments?post=19116"}],"version-history":[{"count":6,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/19116\/revisions"}],"predecessor-version":[{"id":19139,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/19116\/revisions\/19139"}],"wp:attachment":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/media?parent=19116"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb-category?post=19116"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb-tag?post=19116"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}