{"id":20165,"date":"2023-06-26T10:32:41","date_gmt":"2023-06-26T14:32:41","guid":{"rendered":"https:\/\/certek.com\/kb4\/?post_type=ht_kb&#038;p=20165"},"modified":"2023-06-26T11:04:36","modified_gmt":"2023-06-26T15:04:36","slug":"voice-authorizations","status":"publish","type":"ht_kb","link":"https:\/\/certek.com\/kb4\/knowledge-base\/voice-authorizations\/","title":{"rendered":"Voice Authorizations"},"content":{"rendered":"\n<h3>When are Voice Authorizations Used?<\/h3>\n<p>Artisan supports voice authorizations. When the authorization is complete, the cardholder or the merchant will receive a special code, which must be entered into Artisan.<\/p>\n<p>Voice authorizations are used to verify payments. Some customers might have a limit on the charges they allow on their card. If their order exceeds that amount, you will not be able to run the card without receiving the voice authorization code. The cashier or the cardholder will need to call their credit card company and verify the purchase to receive the code.<\/p>\n<p>Voice authorizations are also handy if your payment processing system is down due to hardware issues or otherwise inaccessible.\u00a0<\/p>\n<hr \/>\n<h3>Voice Authorizations in Artisan<\/h3>\n<p>On the &#8220;<strong>Finalize Payment<\/strong>&#8221; screen, select the &#8220;<strong>Voice Auth<\/strong>&#8221; button or &#8220;<strong>Alt<\/strong>&#8221; and &#8220;<strong>A<\/strong>&#8221; on your keyboard.<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/06\/2023-06-26_10h15_15.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-20166\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/06\/2023-06-26_10h15_15.png\" alt=\"\" width=\"1121\" height=\"709\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/06\/2023-06-26_10h15_15.png 1121w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/06\/2023-06-26_10h15_15-300x190.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/06\/2023-06-26_10h15_15-1024x648.png 1024w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/06\/2023-06-26_10h15_15-768x486.png 768w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/06\/2023-06-26_10h15_15-50x32.png 50w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/06\/2023-06-26_10h15_15-60x38.png 60w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/06\/2023-06-26_10h15_15-100x63.png 100w\" sizes=\"auto, (max-width: 1121px) 100vw, 1121px\" \/><\/a><\/p>\n<p>Select the card type: credit card or purchasing card.<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/06\/2023-06-26_10h28_56.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-20167 aligncenter\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/06\/2023-06-26_10h28_56.png\" alt=\"\" width=\"1127\" height=\"704\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/06\/2023-06-26_10h28_56.png 1127w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/06\/2023-06-26_10h28_56-300x187.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/06\/2023-06-26_10h28_56-1024x640.png 1024w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/06\/2023-06-26_10h28_56-768x480.png 768w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/06\/2023-06-26_10h28_56-50x31.png 50w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/06\/2023-06-26_10h28_56-60x37.png 60w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/06\/2023-06-26_10h28_56-100x62.png 100w\" sizes=\"auto, (max-width: 1127px) 100vw, 1127px\" \/><\/a><\/p>\n<p>Enter the card information and the approval code.<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/06\/2023-06-26_10h29_52.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-20168 aligncenter\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/06\/2023-06-26_10h29_52.png\" alt=\"\" width=\"636\" height=\"528\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/06\/2023-06-26_10h29_52.png 636w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/06\/2023-06-26_10h29_52-300x249.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/06\/2023-06-26_10h29_52-50x42.png 50w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/06\/2023-06-26_10h29_52-60x50.png 60w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/06\/2023-06-26_10h29_52-100x83.png 100w\" sizes=\"auto, (max-width: 636px) 100vw, 636px\" \/><\/a><\/p>\n<p>Artisan will process the sale.<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/06\/2023-06-26_10h32_02.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-20169\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/06\/2023-06-26_10h32_02.png\" alt=\"\" width=\"1129\" height=\"708\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/06\/2023-06-26_10h32_02.png 1129w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/06\/2023-06-26_10h32_02-300x188.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/06\/2023-06-26_10h32_02-1024x642.png 1024w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/06\/2023-06-26_10h32_02-768x482.png 768w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/06\/2023-06-26_10h32_02-50x31.png 50w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/06\/2023-06-26_10h32_02-60x38.png 60w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/06\/2023-06-26_10h32_02-100x63.png 100w\" sizes=\"auto, (max-width: 1129px) 100vw, 1129px\" \/><\/a><\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When are Voice Authorizations Used? Artisan supports voice authorizations. When the authorization is complete, the cardholder or the merchant will receive a special code, which must be entered into Artisan. Voice authorizations are used to verify payments. Some customers might have a limit on the charges they allow on their&#8230;<\/p>\n","protected":false},"author":17,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_eb_attr":"","_monsterinsights_skip_tracking":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"ht-kb-category":[322,384],"ht-kb-tag":[],"class_list":["post-20165","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-payment-processing-accounting","ht_kb_category-misc"],"_links":{"self":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/20165","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/comments?post=20165"}],"version-history":[{"count":4,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/20165\/revisions"}],"predecessor-version":[{"id":20173,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/20165\/revisions\/20173"}],"wp:attachment":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/media?parent=20165"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb-category?post=20165"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb-tag?post=20165"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}