{"id":20475,"date":"2023-08-25T10:21:30","date_gmt":"2023-08-25T14:21:30","guid":{"rendered":"https:\/\/certek.com\/kb4\/?post_type=ht_kb&#038;p=20475"},"modified":"2023-09-14T15:37:50","modified_gmt":"2023-09-14T19:37:50","slug":"setting-up-age-verification","status":"publish","type":"ht_kb","link":"https:\/\/certek.com\/kb4\/knowledge-base\/setting-up-age-verification\/","title":{"rendered":"Setting Up Age Verification"},"content":{"rendered":"\n<p>Artisan allows you to restrict certain items for customers under a certain age. There are two ways to do this in Artisan.<\/p>\n<p><strong>Method One:<\/strong> Artisan will ask for a driver&#8217;s license to be scanned or for the cashier to input the customer&#8217;s age manually for verification purposes. Common examples are for purchasing alcohol or fireworks.\u00a0<\/p>\n<p><strong>Method Two:<\/strong> Artisan will not ask for a driver&#8217;s license to be scanned or for the cashier to manually enter their date of birth. Instead, the cashier will click &#8220;<strong>Yes<\/strong>&#8221; on a popup window on the Sales screen that the customer is verified to purchase the item. This isn&#8217;t the most common method, but is more widely used for convenience stores that don&#8217;t collect the customer name during checkout.\u00a0<\/p>\n<hr \/>\n<h3><strong>Scanning License or Manually Inputting DOB<\/strong><\/h3>\n<p>1. Make sure that &#8220;<strong>Age Verification<\/strong>&#8221; is enabled. This requires the &#8220;<strong>Deluxe Features Pack<\/strong>.&#8221; (From &#8220;<strong>Program Options<\/strong>,&#8221; click on &#8220;<strong>Optional Features<\/strong>&#8220;).<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-24_14h51_33.png\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-20479 aligncenter\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-24_14h51_33.png\" alt=\"\" width=\"650\" height=\"502\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-24_14h51_33.png 798w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-24_14h51_33-300x232.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-24_14h51_33-768x594.png 768w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-24_14h51_33-50x39.png 50w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-24_14h51_33-60x46.png 60w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-24_14h51_33-100x77.png 100w\" sizes=\"auto, (max-width: 650px) 100vw, 650px\" \/><\/a><\/p>\n<p>2.\u00a0Next, head to the category you want to age-restrict. Input the age, then press &#8220;<strong>Save<\/strong>.&#8221;\u00a0<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-24_15h06_06.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-20482\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-24_15h06_06.png\" alt=\"\" width=\"801\" height=\"621\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-24_15h06_06.png 801w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-24_15h06_06-300x233.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-24_15h06_06-768x595.png 768w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-24_15h06_06-50x39.png 50w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-24_15h06_06-60x47.png 60w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-24_15h06_06-100x78.png 100w\" sizes=\"auto, (max-width: 801px) 100vw, 801px\" \/><\/a><\/p>\n<p>3. In this example, the customer is trying to purchase an item that is age-restricted. If the customer is already added to the sale and has a birth date on file, Artisan will make sure they are eligible to buy the item, and will display their age in green on the Sales screen.<\/p>\n<p>If the customer does not have a date of birth on file, you must either swipe their driver&#8217;s license or manually enter it. Then, Artisan will verify the customer&#8217;s age.<\/p>\n<p><strong>Note: In order to manually enter\/adjust a customer&#8217;s age, you must have permission to do so. <\/strong>To find these settings, go to &#8220;<strong>Program Options<\/strong>,&#8221; &#8220;<strong>Miscellaneous Program Options<\/strong>,&#8221; then &#8220;<strong>Age Verification<\/strong>.&#8221; Make sure &#8220;<strong>Authorization Required to Enter Date Of Birth Manually (w\/o License\/ID)<\/strong>&#8221; is set to the authorization level you require.<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_10h12_36.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-20512 aligncenter\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_10h12_36.png\" alt=\"\" width=\"577\" height=\"127\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_10h12_36.png 577w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_10h12_36-300x66.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_10h12_36-50x11.png 50w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_10h12_36-60x13.png 60w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_10h12_36-100x22.png 100w\" sizes=\"auto, (max-width: 577px) 100vw, 577px\" \/><\/a><\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_09h46_32.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-20507\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_09h46_32.png\" alt=\"\" width=\"1177\" height=\"725\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_09h46_32.png 1177w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_09h46_32-300x185.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_09h46_32-1024x631.png 1024w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_09h46_32-768x473.png 768w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_09h46_32-50x31.png 50w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_09h46_32-60x37.png 60w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_09h46_32-100x62.png 100w\" sizes=\"auto, (max-width: 1177px) 100vw, 1177px\" \/><\/a><\/p>\n<p>Verification approved:<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/Age-verification2.gif\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-20510\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/Age-verification2.gif\" alt=\"\" width=\"1330\" height=\"810\" \/><\/a><\/p>\n<p>If the customer is not the right age to purchase the item, Artisan will display a popup alerting you of their age, which is also highlighted in red on the Sales screen.<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/Age-verification.gif\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-20509\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/Age-verification.gif\" alt=\"\" width=\"1330\" height=\"810\" \/><\/a><\/p>\n<h3>Age Verification without Scanning or Manually Entering DOB<\/h3>\n<p>If you want to avoid manually typing in a customer&#8217;s DOB, scanning their driver&#8217;s license, or collecting their birthday, opt for the popup window confirmation method.<\/p>\n<p>1. Follow steps 1-2 above, ensuring that age verification is enabled in Artisan and that you have a category that is age-restricted.<\/p>\n<p>2. From &#8220;<strong>Program Options<\/strong>,&#8221; head to &#8220;<strong>Miscellaneous Program Options<\/strong>,&#8221; then &#8220;<strong>Age Verification and License\/ID Validation Options<\/strong>.&#8221; Select &#8220;<strong>Clerk Level 1<\/strong>&#8221; for &#8220;<strong>Authorization Required to Verify Age Manually w\/o Date of Birth<\/strong>.&#8221;<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_10h20_28.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-20515\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_10h20_28.png\" alt=\"\" width=\"766\" height=\"267\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_10h20_28.png 766w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_10h20_28-300x105.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_10h20_28-50x17.png 50w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_10h20_28-60x21.png 60w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_10h20_28-100x35.png 100w\" sizes=\"auto, (max-width: 766px) 100vw, 766px\" \/><\/a><\/p>\n<p>3. Add the age-restricted item to the sale. Artisan will ask you to manually confirm if the customer is of age.<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_10h18_13.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-20513\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_10h18_13.png\" alt=\"\" width=\"1176\" height=\"724\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_10h18_13.png 1176w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_10h18_13-300x185.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_10h18_13-1024x630.png 1024w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_10h18_13-768x473.png 768w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_10h18_13-50x31.png 50w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_10h18_13-60x37.png 60w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_10h18_13-100x62.png 100w\" sizes=\"auto, (max-width: 1176px) 100vw, 1176px\" \/><\/a><\/p>\n<p>If &#8220;<strong>Yes<\/strong>&#8221; is selected, Artisan will display &#8220;<strong>Age OK<\/strong>&#8221; on the Sales screen.\u00a0<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_12h49_34.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-20521\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_12h49_34.png\" alt=\"\" width=\"1172\" height=\"720\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_12h49_34.png 1172w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_12h49_34-300x184.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_12h49_34-1024x629.png 1024w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_12h49_34-768x472.png 768w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_12h49_34-50x31.png 50w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_12h49_34-60x37.png 60w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/08\/2023-08-25_12h49_34-100x61.png 100w\" sizes=\"auto, (max-width: 1172px) 100vw, 1172px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Artisan allows you to restrict certain items for customers under a certain age. There are two ways to do this in Artisan. Method One: Artisan will ask for a driver&#8217;s license to be scanned or for the cashier to input the customer&#8217;s age manually for verification purposes. Common examples are&#8230;<\/p>\n","protected":false},"author":17,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_eb_attr":"","_monsterinsights_skip_tracking":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"ht-kb-category":[373,283],"ht-kb-tag":[],"class_list":["post-20475","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-miscellaneous-program-options","ht_kb_category-inventory"],"_links":{"self":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/20475","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/comments?post=20475"}],"version-history":[{"count":10,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/20475\/revisions"}],"predecessor-version":[{"id":20667,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/20475\/revisions\/20667"}],"wp:attachment":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/media?parent=20475"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb-category?post=20475"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb-tag?post=20475"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}