{"id":20881,"date":"2023-10-11T11:46:41","date_gmt":"2023-10-11T15:46:41","guid":{"rendered":"https:\/\/certek.com\/kb4\/?post_type=ht_kb&p=20881"},"modified":"2024-05-01T09:51:34","modified_gmt":"2024-05-01T13:51:34","slug":"artisan-training","status":"publish","type":"ht_kb","link":"https:\/\/certek.com\/kb4\/knowledge-base\/artisan-training\/","title":{"rendered":"Artisan Training"},"content":{"rendered":"\n

We understand that every store’s needs are different. We also understand that this might be your first time using a point of sale system — or that you’re switching from a previous program. When you purchase training with CerTek’s Support Staff, we work hand-in-hand to help you understand Artisan and meet you where you’re at.<\/p>\n

Below is a list of what might be covered in your training sessions. If you wish to cover a specific topic or see one that’s not on the list, please let the Support Staff know so they can accommodate you. You’ll also find a link to a knowledge base article for each topic, which might be useful to review before or after your training.<\/p>\n\n\n\n

Topic<\/strong><\/td>Description<\/strong><\/td>Article Link<\/strong><\/td><\/tr>
Sales Tax<\/strong><\/td>Learn how to set up your sales tax and any tax exemptions.<\/td>https:\/\/certek.com\/kb4\/knowledge-base\/configuring-sales-tax\/<\/a><\/td><\/tr>
Users and Security<\/strong><\/td>Create users (ex. cashiers, managers, etc.) and control their security levels.<\/td>https:\/\/certek.com\/kb4\/knowledge-base\/user-record\/<\/a>

https:\/\/certek.com\/kb4\/knowledge-base\/security-settings\/<\/a><\/td><\/tr>
Sales Screen Basics<\/strong><\/td>Learn the different areas of the Sales Screen and how to ring up and process basic sales and returns.<\/td>https:\/\/certek.com\/kb4\/knowledge-base\/sales-order-screen\/<\/a><\/td><\/tr>
Sales Screen Settings<\/strong><\/td>Configure settings for the Sales Screen, like auto-prompting for a customer, sales rep, or automatically opening the Quick-Pick menu.<\/td>https:\/\/certek.com\/kb4\/knowledge-base\/automatically-prompt-for-customer-on-the-sales-screen\/<\/a>

https:\/\/certek.com\/kb4\/knowledge-base\/automatically-prompt-for-sales-rep\/<\/a>

https:\/\/certek.com\/kb4\/knowledge-base\/automatic-quick-pick-mode\/<\/a><\/td><\/tr>
Vendors<\/strong><\/td>Create vendor records for your distributors, manufacturers, and any other types of suppliers you may have.<\/td>https:\/\/certek.com\/kb4\/knowledge-base\/vendor-record\/<\/a><\/td><\/tr>
Categories and Sub-Categories<\/strong><\/td>Create a structure (hierarchy) for your products and services (ex. Menswear, Mens Shirts, Mens Polos, etc.).<\/td>https:\/\/certek.com\/kb4\/knowledge-base\/lesson-103-category-record-basics\/<\/a><\/td><\/tr>
Item Records<\/strong><\/td>Create records for your products and services with their cost, price, and other crucial details.<\/td>https:\/\/certek.com\/kb4\/knowledge-base\/item-record-102-basic-info-tab\/<\/a><\/td><\/tr>
Label Printing<\/strong><\/td>Print labels for your items – for one product in particular or for multiple products at once.<\/td>https:\/\/certek.com\/kb4\/knowledge-base\/merchandise-item-labels\/<\/a><\/td><\/tr>
Purchase Orders<\/strong><\/td>Create a purchase order to keep track of items you order from your vendor. Learn how to export and send the purchase order to your vendor.<\/td>https:\/\/certek.com\/kb4\/knowledge-base\/creating-a-purchase-order\/<\/a><\/td><\/tr>
Receiving<\/strong><\/td>Once the items arrive, learn how to enter the products into Artisan with their quantity.<\/td>https:\/\/certek.com\/kb4\/knowledge-base\/receiving-menu\/<\/a><\/td><\/tr>
Day-End and Shift Closings<\/strong><\/td>Learn how to properly close out of your entire store at the end of the day – or close individual registers with shifts throughout the day.<\/td>https:\/\/certek.com\/kb4\/knowledge-base\/shift-closing-sales-by-station-or-shift\/<\/a><\/td><\/tr>
Searching for Records<\/strong><\/td>Learn how to utilize the “Power Search” and save your searches to find records.<\/td>https:\/\/certek.com\/kb4\/knowledge-base\/using-the-power-search-feature\/<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n","protected":false},"excerpt":{"rendered":"

We understand that every store’s needs are different. We also understand that this might be your first time using a point of sale system — or that you’re switching from a previous program. When you purchase training with CerTek’s Support Staff, we work hand-in-hand to help you understand Artisan and…<\/p>\n","protected":false},"author":17,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_eb_attr":"","_monsterinsights_skip_tracking":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"ht-kb-category":[285,302],"ht-kb-tag":[],"class_list":["post-20881","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-getting-started","ht_kb_category-welcome-to-artisan"],"_links":{"self":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/20881","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/comments?post=20881"}],"version-history":[{"count":19,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/20881\/revisions"}],"predecessor-version":[{"id":22087,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/20881\/revisions\/22087"}],"wp:attachment":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/media?parent=20881"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb-category?post=20881"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb-tag?post=20881"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}