{"id":21020,"date":"2023-10-20T11:11:03","date_gmt":"2023-10-20T15:11:03","guid":{"rendered":"https:\/\/certek.com\/kb4\/?post_type=ht_kb&#038;p=21020"},"modified":"2024-02-29T15:08:38","modified_gmt":"2024-02-29T20:08:38","slug":"how-to-find-your-ip-address","status":"publish","type":"ht_kb","link":"https:\/\/certek.com\/kb4\/knowledge-base\/how-to-find-your-ip-address\/","title":{"rendered":"How to Find Your IP Address"},"content":{"rendered":"\n<p>For Artisan to communicate properly with certain devices, like PIN pads and the ScannerPal, they both need to be on the same<strong> subnet.<\/strong> To find the subnet, you&#8217;ll first need to find your <strong>IP address.<\/strong><\/p>\n<p><strong>Note: <\/strong>For fixing communication errors with PIN Pads, <strong><a href=\"https:\/\/certek.com\/kb4\/knowledge-base\/communication-error-with-pin-pad\/\">please click here<\/a><\/strong>.<\/p>\n<h3><strong>Network Settings<\/strong><\/h3>\n<p>Type &#8220;<strong>Settings<\/strong>&#8221; in your Windows search bar.<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/10\/2023-10-20_11h13_42.png\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-21024 aligncenter\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/10\/2023-10-20_11h13_42.png\" alt=\"\" width=\"262\" height=\"604\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/10\/2023-10-20_11h13_42.png 297w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/10\/2023-10-20_11h13_42-130x300.png 130w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/10\/2023-10-20_11h13_42-22x50.png 22w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/10\/2023-10-20_11h13_42-26x60.png 26w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/10\/2023-10-20_11h13_42-43x100.png 43w\" sizes=\"auto, (max-width: 262px) 100vw, 262px\" \/><\/a><\/p>\n<p>Select &#8220;<strong>Network and Internet<\/strong>.&#8221;<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/10\/2023-10-20_11h15_38.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-21025\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/10\/2023-10-20_11h15_38.png\" alt=\"\" width=\"1092\" height=\"491\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/10\/2023-10-20_11h15_38.png 1092w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/10\/2023-10-20_11h15_38-300x135.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/10\/2023-10-20_11h15_38-1024x460.png 1024w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/10\/2023-10-20_11h15_38-768x345.png 768w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/10\/2023-10-20_11h15_38-50x22.png 50w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/10\/2023-10-20_11h15_38-60x27.png 60w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/10\/2023-10-20_11h15_38-100x45.png 100w\" sizes=\"auto, (max-width: 1092px) 100vw, 1092px\" \/><\/a><\/p>\n<p>Select &#8220;<strong>Properties<\/strong>&#8221; under your Internet connection.<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/10\/2023-10-20_11h16_00.png\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-21026 aligncenter\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/10\/2023-10-20_11h16_00.png\" alt=\"\" width=\"404\" height=\"686\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/10\/2023-10-20_11h16_00.png 496w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/10\/2023-10-20_11h16_00-177x300.png 177w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/10\/2023-10-20_11h16_00-29x50.png 29w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/10\/2023-10-20_11h16_00-35x60.png 35w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/10\/2023-10-20_11h16_00-59x100.png 59w\" sizes=\"auto, (max-width: 404px) 100vw, 404px\" \/><\/a><\/p>\n<p>Scroll down to the &#8220;<strong>Properties<\/strong>&#8221; section. Look for &#8220;<strong>IPV4 address<\/strong>.&#8221;\u00a0<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/10\/2023-10-20_11h16_48.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-21027 aligncenter\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/10\/2023-10-20_11h16_48.png\" alt=\"\" width=\"471\" height=\"326\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/10\/2023-10-20_11h16_48.png 471w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/10\/2023-10-20_11h16_48-300x208.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/10\/2023-10-20_11h16_48-50x35.png 50w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/10\/2023-10-20_11h16_48-60x42.png 60w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2023\/10\/2023-10-20_11h16_48-100x69.png 100w\" sizes=\"auto, (max-width: 471px) 100vw, 471px\" \/><\/a><\/p>\n<p><strong>The first three digits<\/strong> are the subnet. Compare this number with the IP address of the computer your Artisan is on. If those first three digits are the same numbers, they&#8217;re on the same subnet.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>For Artisan to communicate properly with certain devices, like PIN pads and the ScannerPal, they both need to be on the same subnet. To find the subnet, you&#8217;ll first need to find your IP address. Note: For fixing communication errors with PIN Pads, please click here. Network Settings Type &#8220;Settings&#8221;&#8230;<\/p>\n","protected":false},"author":17,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_eb_attr":"","_monsterinsights_skip_tracking":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"ht-kb-category":[384],"ht-kb-tag":[],"class_list":["post-21020","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-misc"],"_links":{"self":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/21020","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/comments?post=21020"}],"version-history":[{"count":4,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/21020\/revisions"}],"predecessor-version":[{"id":21717,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/21020\/revisions\/21717"}],"wp:attachment":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/media?parent=21020"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb-category?post=21020"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb-tag?post=21020"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}