{"id":6139,"date":"2021-09-15T19:47:43","date_gmt":"2021-09-15T23:47:43","guid":{"rendered":"https:\/\/certek.com\/kb4\/?p=6139"},"modified":"2023-06-15T14:48:58","modified_gmt":"2023-06-15T18:48:58","slug":"launching-teamviewer","status":"publish","type":"ht_kb","link":"https:\/\/certek.com\/kb4\/knowledge-base\/launching-teamviewer\/","title":{"rendered":"Launching TeamViewer"},"content":{"rendered":"\n<p>Follow these instructions to learn what to do once you launch TeamViewer.<\/p>\n\n\n\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_13h30_21.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-6140\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_13h30_21.png\" alt=\"\" width=\"501\" height=\"428\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_13h30_21.png 501w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_13h30_21-300x256.png 300w\" sizes=\"auto, (max-width: 501px) 100vw, 501px\" \/><\/a><\/p>\n<p>Click on &#8220;<strong>Default Installation<\/strong>&#8221; and click &#8220;<strong>Accept &#8211; next<\/strong>.&#8221;<\/p>\n<p>A pop-up menu will ask if you want this program to make changes to your computer. Hit &#8220;<strong>yes<\/strong>.&#8221;<\/p>\n<p>TeamViewer will finish installing.<\/p>\n<p>Click the TeamViewer subscription option, then click &#8220;<strong>Finish.<\/strong>&#8220;<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_13h32_24.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-6141\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_13h32_24.png\" alt=\"\" width=\"495\" height=\"426\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_13h32_24.png 495w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_13h32_24-300x258.png 300w\" sizes=\"auto, (max-width: 495px) 100vw, 495px\" \/><\/a><\/p>\n<p>Accept the license agreements and click &#8220;<strong>Continue.<\/strong>&#8220;<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-13_13h35_32.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-5989\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-13_13h35_32.png\" alt=\"\" width=\"600\" height=\"461\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-13_13h35_32.png 600w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-13_13h35_32-300x231.png 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<p>Sign into your account.<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_13h34_42.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-6142\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_13h34_42.png\" alt=\"\" width=\"521\" height=\"322\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_13h34_42.png 521w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_13h34_42-300x185.png 300w\" sizes=\"auto, (max-width: 521px) 100vw, 521px\" \/><\/a><\/p>\n<p>Now, you can remotely connect to a computer, join a meeting, or start a meeting. You can also view a list of <strong>Computers and Contacts <\/strong>and chat with specific users, which we&#8217;ll review later in the article.<\/p>\n<h3><strong>Remote Control<\/strong><\/h3>\n<p>To remotely access another computer, click on the &#8220;<strong>Remote Control<\/strong>&#8221; tab.\u00a0<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_14h53_56.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-6145\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_14h53_56.png\" alt=\"\" width=\"260\" height=\"633\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_14h53_56.png 260w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_14h53_56-123x300.png 123w\" sizes=\"auto, (max-width: 260px) 100vw, 260px\" \/><\/a><\/p>\n<p>You&#8217;ll need to know the Partner ID of the computer you&#8217;re connecting to. Once you&#8217;re given that information, enter it here and press &#8220;<strong>Connect<\/strong>.&#8221;<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_13h42_11.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-6144\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_13h42_11.png\" alt=\"\" width=\"302\" height=\"303\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_13h42_11.png 302w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_13h42_11-300x300.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_13h42_11-150x150.png 150w\" sizes=\"auto, (max-width: 302px) 100vw, 302px\" \/><\/a><\/p>\n<h3><strong>Hosting a Meeting<\/strong><\/h3>\n<p>To Host a meeting, press the &#8220;<strong>Meeting<\/strong>&#8221; tab, then press &#8220;<strong>Start<\/strong>.&#8221;<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_14h57_08.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-6146\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_14h57_08.png\" alt=\"\" width=\"255\" height=\"633\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_14h57_08.png 255w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_14h57_08-121x300.png 121w\" sizes=\"auto, (max-width: 255px) 100vw, 255px\" \/><\/a><\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_14h57_52.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-6148\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_14h57_52.png\" alt=\"\" width=\"620\" height=\"212\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_14h57_52.png 620w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_14h57_52-300x103.png 300w\" sizes=\"auto, (max-width: 620px) 100vw, 620px\" \/><\/a><\/p>\n<p>Select your microphone, video, and audio settings. Click on &#8220;<strong>Start Meeting<\/strong>.&#8221;<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h05_29.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-6149\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h05_29.png\" alt=\"\" width=\"1842\" height=\"619\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h05_29.png 1842w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h05_29-300x101.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h05_29-1024x344.png 1024w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h05_29-768x258.png 768w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h05_29-1536x516.png 1536w\" sizes=\"auto, (max-width: 1842px) 100vw, 1842px\" \/><\/a><\/p>\n<h3><strong>Joining a Meeting<\/strong><\/h3>\n<p>To join a meeting, click on the <strong>Meeting<\/strong> tab.<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h12_40.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-6152\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h12_40.png\" alt=\"\" width=\"253\" height=\"636\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h12_40.png 253w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h12_40-119x300.png 119w\" sizes=\"auto, (max-width: 253px) 100vw, 253px\" \/><\/a><\/p>\n<p>Enter the <strong>Meeting ID<\/strong>, then select &#8220;<strong>Join<\/strong>.&#8221;<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h13_17.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-6153\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h13_17.png\" alt=\"\" width=\"311\" height=\"210\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h13_17.png 311w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h13_17-300x203.png 300w\" sizes=\"auto, (max-width: 311px) 100vw, 311px\" \/><\/a><\/p>\n<h3><strong>Computers &amp; Contacts<\/strong><\/h3>\n<p>This tab is handy, as it not only stores a list of recent devices you have connected to, but a list of ones nearby.<\/p>\n<p><em>(If an icon displays a red triangle with an exclamation mark, the computer&#8217;s antivirus software is not active or out of date. This is important to note before attempting to connect).<\/em><\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h18_27.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-6157\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h18_27.png\" alt=\"\" width=\"259\" height=\"23\" \/><\/a><\/p>\n<p>There&#8217;s a few different ways you can connect to a device on this screen, either by right-clicking the selected device or going over to the panel on the right.<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h21_48.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-6158\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h21_48.png\" alt=\"\" width=\"619\" height=\"549\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h21_48.png 619w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h21_48-300x266.png 300w\" sizes=\"auto, (max-width: 619px) 100vw, 619px\" \/><\/a><\/p>\n<p>If you select &#8220;<strong>Remote Control &#8211; prompt for confirmation<\/strong>,&#8221; a user on the computer you&#8217;re connecting to will have to accept the request to connect. If you select &#8220;<strong>Remote control &#8211; using password<\/strong>,&#8221; you&#8217;ll have to enter a password in order to connect.<\/p>\n<h3><strong>Chat<\/strong><\/h3>\n<p>If you want to send a message to another computer within TeamViewer, click on the &#8220;<strong>Chat<\/strong>&#8221; tab.\u00a0<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h30_00.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-6162\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h30_00.png\" alt=\"\" width=\"250\" height=\"605\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h30_00.png 250w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h30_00-124x300.png 124w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/><\/a><\/p>\n<p>Select with computer\/user you want to send a message to.<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h30_55.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-6164\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h30_55.png\" alt=\"\" width=\"245\" height=\"578\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h30_55.png 245w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h30_55-127x300.png 127w\" sizes=\"auto, (max-width: 245px) 100vw, 245px\" \/><\/a><\/p>\n<p>If you know the name of the computer\/user you&#8217;re trying to send a message to, click on &#8220;<strong>New Message<\/strong>&#8221; and begin typing their name in the search box.<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h32_15.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-6165\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h32_15.png\" alt=\"\" width=\"521\" height=\"137\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h32_15.png 521w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h32_15-300x79.png 300w\" sizes=\"auto, (max-width: 521px) 100vw, 521px\" \/><\/a><\/p>\n<p>Write your message in the text box and press &#8220;<strong>Enter<\/strong>&#8221; on your keyboard.<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h33_35.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-6166\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h33_35.png\" alt=\"\" width=\"619\" height=\"561\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h33_35.png 619w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h33_35-300x272.png 300w\" sizes=\"auto, (max-width: 619px) 100vw, 619px\" \/><\/a><\/p>\n<h3>Exiting TeamViewer<\/h3>\n<p>TeamViewer will automatically run in the background even after you press the &#8220;<strong>X<\/strong>&#8221; button.\u00a0<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h36_06.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-6170\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h36_06.png\" alt=\"\" width=\"878\" height=\"637\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h36_06.png 878w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h36_06-300x218.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h36_06-768x557.png 768w\" sizes=\"auto, (max-width: 878px) 100vw, 878px\" \/><\/a><\/p>\n<p>If you want to completely exit from TeamViewer, click on &#8220;<strong>Connection<\/strong>&#8221; and &#8220;<strong>Exit TeamViewer<\/strong>.&#8221;<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h37_22.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-6171\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h37_22.png\" alt=\"\" width=\"874\" height=\"633\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h37_22.png 874w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h37_22-300x217.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h37_22-768x556.png 768w\" sizes=\"auto, (max-width: 874px) 100vw, 874px\" \/><\/a><\/p>\n<h3><strong>Alternative Way To Exit Out Of TeamViewer (For Windows Users)<\/strong><\/h3>\n<p>Click on the arrow on your Taskbar.\u00a0<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h44_30.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-6177\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h44_30.png\" alt=\"\" width=\"470\" height=\"46\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h44_30.png 470w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h44_30-300x29.png 300w\" sizes=\"auto, (max-width: 470px) 100vw, 470px\" \/><\/a><\/p>\n<p>This will show what apps are running in the background. Right-click on the TeamViewer icon and select <strong>&#8220;Exit TeamViewer<\/strong>.&#8221;<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h46_13.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-6178\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h46_13.png\" alt=\"\" width=\"470\" height=\"293\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h46_13.png 470w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-15_15h46_13-300x187.png 300w\" sizes=\"auto, (max-width: 470px) 100vw, 470px\" \/><\/a><\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Follow these instructions to learn what to do once you launch TeamViewer. Click on &#8220;Default Installation&#8221; and click &#8220;Accept &#8211; next.&#8221; A pop-up menu will ask if you want this program to make changes to your computer. Hit &#8220;yes.&#8221; TeamViewer will finish installing. Click the TeamViewer subscription option, then click&#8230;<\/p>\n","protected":false},"author":17,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_eb_attr":"","_monsterinsights_skip_tracking":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"ht-kb-category":[382],"ht-kb-tag":[],"class_list":["post-6139","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-support"],"_links":{"self":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/6139","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/comments?post=6139"}],"version-history":[{"count":23,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/6139\/revisions"}],"predecessor-version":[{"id":7432,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/6139\/revisions\/7432"}],"wp:attachment":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/media?parent=6139"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb-category?post=6139"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb-tag?post=6139"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}