{"id":6222,"date":"2021-09-17T12:40:04","date_gmt":"2021-09-17T16:40:04","guid":{"rendered":"https:\/\/certek.com\/kb4\/?p=6222"},"modified":"2023-06-20T14:33:43","modified_gmt":"2023-06-20T18:33:43","slug":"update-to-new-teamviewer-version","status":"publish","type":"ht_kb","link":"https:\/\/certek.com\/kb4\/knowledge-base\/update-to-new-teamviewer-version\/","title":{"rendered":"Update to New TeamViewer Version"},"content":{"rendered":"\n<p>TeamViewer no longer supports their older versions. In order for CerTek Support to be able to connect to your computer, you&#8217;ll need to update TeamViewer.\u00a0<\/p>\n<p>In TeamViewer, click on &#8220;<strong>Help<\/strong>,&#8221; then &#8220;<strong>Check for new version<\/strong>.&#8221;<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-17_08h27_27.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-6223\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-17_08h27_27.png\" alt=\"\" width=\"877\" height=\"635\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-17_08h27_27.png 877w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-17_08h27_27-300x217.png 300w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-17_08h27_27-768x556.png 768w\" sizes=\"auto, (max-width: 877px) 100vw, 877px\" \/><\/a><\/p>\n<p>A pop-up screen will ask if you want to update to the newest version. Click &#8220;<strong>Update<\/strong>.&#8221;<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-17_08h34_19.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-6224\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-17_08h34_19.png\" alt=\"\" width=\"481\" height=\"175\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-17_08h34_19.png 481w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-17_08h34_19-300x109.png 300w\" sizes=\"auto, (max-width: 481px) 100vw, 481px\" \/><\/a><\/p>\n<p>TeamViewer will start updating, which will require the program to close.\u00a0<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-17_08h35_09.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-6225\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-17_08h35_09.png\" alt=\"\" width=\"478\" height=\"163\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-17_08h35_09.png 478w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-17_08h35_09-300x102.png 300w\" sizes=\"auto, (max-width: 478px) 100vw, 478px\" \/><\/a><\/p>\n<p>TeamViewer will begin the update.<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-17_08h36_19.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-6226\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-17_08h36_19.png\" alt=\"\" width=\"382\" height=\"148\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-17_08h36_19.png 382w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-17_08h36_19-300x116.png 300w\" sizes=\"auto, (max-width: 382px) 100vw, 382px\" \/><\/a><\/p>\n<p>Once you re-open the program, TeamViewer will be updated.<\/p>\n<p>If you ever want to check if your version of TeamViewer is up-to-date, just head back to <strong>Help<\/strong>, then <strong>Check for new version<\/strong>. If your version is already up-to-date, you&#8217;ll receive this message.<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-17_08h38_40.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-6227\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-17_08h38_40.png\" alt=\"\" width=\"482\" height=\"168\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-17_08h38_40.png 482w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/09\/2021-09-17_08h38_40-300x105.png 300w\" sizes=\"auto, (max-width: 482px) 100vw, 482px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>TeamViewer no longer supports their older versions. In order for CerTek Support to be able to connect to your computer, you&#8217;ll need to update TeamViewer.\u00a0 In TeamViewer, click on &#8220;Help,&#8221; then &#8220;Check for new version.&#8221; A pop-up screen will ask if you want to update to the newest version. Click&#8230;<\/p>\n","protected":false},"author":17,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_eb_attr":"","_monsterinsights_skip_tracking":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"ht-kb-category":[382],"ht-kb-tag":[],"class_list":["post-6222","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-support"],"_links":{"self":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/6222","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/comments?post=6222"}],"version-history":[{"count":4,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/6222\/revisions"}],"predecessor-version":[{"id":6235,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/6222\/revisions\/6235"}],"wp:attachment":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/media?parent=6222"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb-category?post=6222"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb-tag?post=6222"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}