{"id":7449,"date":"2021-11-04T14:21:43","date_gmt":"2021-11-04T18:21:43","guid":{"rendered":"https:\/\/certek.com\/kb4\/?p=7449"},"modified":"2023-06-15T11:10:18","modified_gmt":"2023-06-15T15:10:18","slug":"star-printer-not-printing-anything-on-receipts","status":"publish","type":"ht_kb","link":"https:\/\/certek.com\/kb4\/knowledge-base\/star-printer-not-printing-anything-on-receipts\/","title":{"rendered":"Star Printer Not Printing Anything on Receipts"},"content":{"rendered":"\n<p>Your Star printer settings might need to be adjusted occasionally, depending on various factors. Sometimes the printer is printing too quickly, and the heater isn&#8217;t able to heat up long enough to print correctly on the paper. Or, the paper isn&#8217;t as reactive as it once was, and needs more time to have something printed on it.<\/p>\n<p>Search for the Star Micronics TSP Configuration program.<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/11\/2021-11-04_10h15_11.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-7488 aligncenter\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/11\/2021-11-04_10h15_11.png\" alt=\"\" width=\"687\" height=\"561\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/11\/2021-11-04_10h15_11.png 687w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/11\/2021-11-04_10h15_11-300x245.png 300w\" sizes=\"auto, (max-width: 687px) 100vw, 687px\" \/><\/a><\/p>\n<p>A pop-up window will ask you if you want to allow the app to make changes to your device. Press &#8220;<strong>Yes<\/strong>.&#8221;<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/11\/2021-11-04_10h16_38.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-7489 aligncenter\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/11\/2021-11-04_10h16_38.png\" alt=\"\" width=\"452\" height=\"329\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/11\/2021-11-04_10h16_38.png 452w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/11\/2021-11-04_10h16_38-300x218.png 300w\" sizes=\"auto, (max-width: 452px) 100vw, 452px\" \/><\/a><\/p>\n<p>Next, select the default Emulation setting, and press &#8220;<strong>OK<\/strong>.&#8221;<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/11\/2021-11-04_10h17_20.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-7490 aligncenter\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/11\/2021-11-04_10h17_20.png\" alt=\"\" width=\"311\" height=\"216\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/11\/2021-11-04_10h17_20.png 311w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/11\/2021-11-04_10h17_20-300x208.png 300w\" sizes=\"auto, (max-width: 311px) 100vw, 311px\" \/><\/a><\/p>\n<p>The program will open.<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/11\/2021-11-04_10h18_09.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-7491 aligncenter\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/11\/2021-11-04_10h18_09.png\" alt=\"\" width=\"617\" height=\"594\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/11\/2021-11-04_10h18_09.png 617w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/11\/2021-11-04_10h18_09-300x289.png 300w\" sizes=\"auto, (max-width: 617px) 100vw, 617px\" \/><\/a><\/p>\n<p>\u00a0<\/p>\n<p>Click on &#8220;<strong>General Settings.<\/strong>&#8221; Adjust the &#8220;<strong>Print Density<\/strong>&#8221; to &#8220;<strong>130% (darkest)<\/strong>&#8221; and &#8220;<strong>Print Speed<\/strong>&#8221; to &#8220;<strong>Low<\/strong>.&#8221; Click on &#8220;<strong>Apply Changes<\/strong>.&#8221;<\/p>\n<p><a href=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/11\/2021-11-04_10h21_16.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-7493\" src=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/11\/2021-11-04_10h21_16.png\" alt=\"\" width=\"613\" height=\"595\" srcset=\"https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/11\/2021-11-04_10h21_16.png 613w, https:\/\/certek.com\/kb4\/wp-content\/uploads\/2021\/11\/2021-11-04_10h21_16-300x291.png 300w\" sizes=\"auto, (max-width: 613px) 100vw, 613px\" \/><\/a><\/p>\n<p>Now, the printer will be able to print on the paper since the heater has more time to do so.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Your Star printer settings might need to be adjusted occasionally, depending on various factors. Sometimes the printer is printing too quickly, and the heater isn&#8217;t able to heat up long enough to print correctly on the paper. Or, the paper isn&#8217;t as reactive as it once was, and needs more&#8230;<\/p>\n","protected":false},"author":17,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_eb_attr":"","_monsterinsights_skip_tracking":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"ht-kb-category":[293],"ht-kb-tag":[],"class_list":["post-7449","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-receipt-printers"],"_links":{"self":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/7449","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/comments?post=7449"}],"version-history":[{"count":13,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/7449\/revisions"}],"predecessor-version":[{"id":7498,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb\/7449\/revisions\/7498"}],"wp:attachment":[{"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/media?parent=7449"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb-category?post=7449"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/certek.com\/kb4\/wp-json\/wp\/v2\/ht-kb-tag?post=7449"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}