{"id":9592,"date":"2021-12-10T20:46:59","date_gmt":"2021-12-11T01:46:59","guid":{"rendered":"https:\/\/certek.com\/kb4\/?p=9592"},"modified":"2025-07-15T01:05:16","modified_gmt":"2025-07-15T05:05:16","slug":"installing-artisan-2","status":"publish","type":"ht_kb","link":"https:\/\/certek.com\/kb4\/knowledge-base\/installing-artisan-2\/","title":{"rendered":"Installing Artisan POS 4.X"},"content":{"rendered":"\n

Follow these steps to install Artisan on your computer for the first time.<\/em><\/strong><\/p>\n\n\n\n

If you’re updating an existing Artisan installation<\/span>, click here<\/a> instead.<\/strong><\/p>\n\n\n\n

Installation Steps<\/h3>\n\n\n\n
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  1. Click on the Dropbox<\/em> link provided to you by our Support Team. Depending on the link, it might start downloading directly. If you see a screen like the following, click “Download<\/strong>”\u00a0to start downloading.

    \"\"<\/li>\n\n\n\n
  2. Depending on your browser settings, the installer might start running as soon as the download completes, or it might ask you if you want to “run” or “open” the downloaded program (say yes). Or, you may have to open your browser’s download manager and click on the downloaded file.

    If all else fails, you should be able to find the downloaded installer file in your Downloads folder. It will be named something like “Artisan_POS_v4.9.182_windows-x54.exe” or “Artisan_POS_v4.9.182_macos.dmg”. Double-click on it.<\/li>\n\n\n\n
  3. You may be asked to give permission to run, open, or “keep” the file. Say yes.<\/li>\n\n\n\n
  4. When the installer starts running, you’ll see a progress bar while it’s preparing the Install Wizard.

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  5. On Windows<\/strong> only<\/em>, you may see a “UAC” (User Access Control) prompt requesting permission to allow the installer to make changes to your device. Say yes.

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    You might also get this prompt a second time, while uninstalling an old version.

    Make sure you wait for any UAC prompts and answer them quickly. If you wait too long, Windows will cancel the install.<\/li>\n\n\n\n
  6. Next, an install wizard will appear. Click “Next<\/strong>” on the “Welcome to the Artisan POS Software Setup Wizard<\/strong>” screen.

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  7. On the next page, select the folder where you would like to install Artisan<\/em>. You can usually leave the default as it is. This will generally be a folder named “Artisan POS 4” inside either the “Program Files” or (if installed for a single user) your “Local App Data” folder (on Windows<\/strong>) or inside “Applications” (on Mac<\/strong>). Hit “Next<\/strong>” to continue.

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  8. The next screen will show the installation progress. When it’s done, you’ll see the following screen. Check the box for “Run Artisan POS Software<\/strong>” if you want Artisan to start immediately after installation. Finally, hit “Finish<\/strong>.”

    \"\"<\/li>\n<\/ol>\n\n\n\n

    Artisan is now successfully installed. You can run Artisan from the desktop or Start Menu (or Spotlight Search on macOS). Look for this icon:<\/p>\n\n\n\n

    \"\"<\/a><\/figure>\n\n\n\n

    Special Notes for macOS
    <\/strong><\/h3>\n\n\n\n

    The install process on macOS<\/strong> will be very similar to the process described above, though the look of the dialogs will be slightly different. This section describes a few things that will<\/em> be different on macOS<\/strong>.<\/p>\n\n\n\n