• External Accounting Package Settings

    Before you can export accounting data, you must configure Artisan’s External Accounting Package Settings to map to the appropriate accounts in the Chart of Accounts in your accounting program. This…

  • Configuring Datacap API Keys

    Overview – Concepts This article describes the steps needed to configure the “API Key” in Payment Processing Settings for Datacap-based Payment Processing Methods. This applies to DC Direct, and in…

  • Resolving Payment Processing Communication Errors

    Overview – Concepts Integrated payment processing (credit cards, debit cards, etc.) in Artisan POS is normally seamless and straightforward to use, once it’s all set up. However, when Internet, local…

  • Cash Rounding (Penny Rounding)

    Artisan POS has supported eliminating lower denominations (pennies) for years. Initially, this was to support Canada, where their penny was officially eliminated starting in 2012. Recently, the US has stopped…

  • Connecting to QuickBooks Online (QBO)

    Artisan POS versions 4.9.225 and later can connect directly to QuickBooks Online (QBO) to export daily accounting data, Vendor Invoices, and Consignment Statements. This article explains how to set up…

  • Connecting to QuickBooks Desktop

    This article introduces you to connecting Artisan POS to QuickBooks Desktop by means of Intuit Interchange Format (IIF) files exported from Artisan and imported into QuickBooks Desktop. This method can…

  • Turning On External Accounting

    Before you can export accounting data to QuickBooks or other external accounting software, you must configure Artisan’s External Accounting Package Settings. First, you must enable this feature in Artisan’s Optional…

Need Support?

Can’t find the answer you’re looking for? Don’t worry we’re here to help!

Contact Support