Pending Layaways are where layaway orders are listed while they’re waiting to be paid for and marked delivered.
To learn about Layaways and when to use them, click here.
To get to the Pending Layaways screen, head to “Order Status” from the “Main Menu.”
Click on “Pending Layaways.”
Artisan will ask how you want to see your pending layaways: as lists of transactions or with individual items.
Transaction Summaries Only
This screen shows a list of all pending layaways for your customers. Select a layaway and press F4 to view its details.
Individual Line Items
This screen lets you see the individual items on the layaway(s), as well as their status.
For both screens:
You may add additional columns to this screen to include more information. For example, you can see how much an order has been paid for by adding the “Paid” column.
Right-click and select “Configure Columns,” or select the “Configure Columns” button.
Find the field(s) you want to add and use the left arrow to add them to the screen. Adjust the order of the column using the up and down arrows.
By pressing “Enter” on your keyboard or double-clicking the order, you can recall the sale to have the customer pay for it completely (or enter a specific deposit), or deliver the order if the order is ready for the customer.