PAX SP30 Payment Terminal

This article shows the PAX SP30 Payment Terminal from Payment Logistics in the following order:

  • The SP30 device
  • Checking network settings
  • A normal sale
  • A keyed (manual card entry) sale

What does the device look like?

PAX_SP30

SP30-01-Overview


Checking Network Settings

First make sure the “LAN” cord is identified. This is the one that would be used to connect the device to the network.

SP30-02-LAN_Connector

 

Once you’ve plugged the device into power and your network (LAN), you’ll need to read out its network settings for Payment Logistics to use to configure your Client software. Follow the images in this section to navigate to the Network Settings screens on the device. Payment Logistics will help you with the rest of the setup.

Check for the “Ready” Message:

SP30-03_Ready_Screen

Enter the setup screen:

To enter the setup screens on the SP30, press the ” F ” key on the upper part of the device. It will prompt you for a password. The password is today’s date (or sometimes tomorrow’s date), as 4 digits: mmdd.

SP30-05-Function_Button

Enter your password:

SP30-06-Password

Main Menu:

From the Main Menu, select “6. Communication”.

SP30-07-Main_Menu

 

SP30-08-Communications

 

 

Communication Options:

Then select “6. LAN Parameters”.

SP30-09-LAN_Parameters

 

 

Check the Network Settings:

Network Settings you need to give Payment Logistics to finish the configuration: IP Address, Subnet Mask, Gateway IP, and DNS IP.

SP30-10-IP_Address

Network Settings:

Payment Logistics may only your IP Address. It should appear on your screen now.

SP30-11-IP_Display

 

 


Processing a Payment: Doing a Normal Sale

Once the device is set up properly, and Artisan POS and the PaygistiX Client are installed and configured correctly, you can ring up a sale through the POS.  You’ll see a screen similar to the following, on the payment terminal device:

Device is ready to take a payment: 

Once EMV is enabled, if the credit card has a chip in it, you can insert it,chip first, in the slot at the front of the device, under the keyboard. Otherwise, swipe it in the magnetic stripe reader slot on the right side of the device (up-down or down-up).

SP30-12-Begin_Sale

Transaction is processing now:

SP30-13-Processing

Thank You message (Transaction Approved):

SP30-14-Sale_Approved


Processing a Payment: A keyed (manual card entry) sale

If the card doesn’t read correctly, or you’re taking a phone order w/o the card present, you’ll have to enter the card info manually. (Also called a “Keyed” transaction.) You still use the Payment Terminal Device, but instead of swiping a card, start typing the card number on the keypad. This will take you to the Card Number screen, and then other manual card info screens. After each one, press Enter.

Enter Card Number:

SP30-12-Begin_Sale

SP30-16-Keyed_Card_Number

Enter Expiration Date:

SP30-17-Keyed_Date

Enter security code (“CID”, a.k.a. “CVV Code”):

If you leave the security code blank, you may be prompted for the reason (such as “illegible”).

SP30-18-Keyed_CID

Enter CC Billing Address (just the numeric part of the street address):

SP30-19-Keyed_Address

Enter Zip code:

SP30-20-Keyed_Zip


Processing Transaction
:

SP30-21-Keyed_Processing

Thank You message (Transaction Approved):

SP30-14-Sale_Approved