Hardware

Set up and troubleshoot hardware, such as printers, scanners, and customer-facing displays.

Label Printers

Articles related to trouble-shooting label printers. For printing labels in Artisan, head to the “Labels” category from the homepage.

Payment Processing

Articles related to Payment Processing, such as PIN Pads.

Customer-Facing Displays

Articles related to customer-facing displays/pole displays.

Scanners

Articles related to barcode scanners.

ScannerPal

Articles related to Artisan’s ScannerPal technology.

Sheet Printers

Articles related to sheet printers.

Receipt Printers

Articles related to receipt printers.

Tablets

Learn how to use Artisan on a tablet.

Cash Drawers

Articles related to cash drawers.

Computers

Articles related to computer set up, from regular Windows and Mac to touchscreen Audreys.

  • Hardware Set Up

    Artisan supports various hardware, from scanners, printers, cash drawers, and more. In order to use hardware with Artisan, it needs to be configured in the program. Click on each section…

  • Artisan POS Supported Printers

    Sheet Printer Requirements In general, Artisan POS will work with most sheet printers (8 1/2 x 11) for printing forms and reports with limited support for sheets of labels. Is…

  • What Printer is Right For You?

    Artisan POS works with a variety of hardware, such as receipt, label, and sheet printers. We’ll go over each type in this article and make recommendations for each. If you’re…

  • Configuring Printers in Artisan

    Artisan supports receipt, label, and sheet printers. Click on each link to learn how to set them up within the program. Configuring Receipt Printer Configuring Label Printer Configuring Sheet Printer

  • Direct Thermal vs. Thermal Transfer

    While there are plenty of printers and materials out there to choose from for your store, selecting the right type can save you time and money in the long run.…

  • Setting Up a Receipt Printer

    Setting up a receipt printer is vital if you need to print receipts for your business. Before launching Artisan, install the printer driver according to whatever printer you have (Epson,…

  • Setting Up a Label Printer

    If you need to print out product labels, using a label printer is best. We’ll walk you through how to set up this type of printer in Artisan. Click here…

  • Epson TM-T20 Printer Setup – Mac

    This article explains how to setup the Epson TM-T20 series receipt printer for Artisan 4.0 on a Mac with or without a cash drawer Note: There are some special configurations that need to be…

  • Star TSP Printer Setup – Mac

    This article explains how to setup the Star TSP series printer for Artisan 4.0 on the Mac with or without a cash drawer Note: There are some special configurations that…

  • Two Computers Sharing One Receipt Printer

    Emergencies happen – but you don’t have to panic. After this tutorial, you’ll always have a backup printer ready to go when you need it most.  By letting two computers…

  • Delete a print job – Windows

    If you need help on an Apple Macintosh computer, please read this article: Delete a print job – Mac. The Problem There are times when printers seem to be working…

  • USB Print Server StarTech

    We’ve found a solution to the printer connectivity issues some users have faced since the Windows 10 and Windows 11 updates. Please read through the article or watch this video…

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