• Payment Processing

    Articles related to Payment Processing, such as PIN Pads.

  • Payment Processing Menu

    Use this menu to view payment processing logs and view and print reports. Payment Processing Log This screen shows a list of payments made through your payment processing device. If…

  • Configuring Ingenico Lane PIN Pad

    This tutorial walks you through switching the Ingenico PIN pad from USB to Ethernet, and configuring the device in Artisan. Once the device is plugged in and powered on, you’ll…

  • How to Update the Lane 5000

    The Lane 5000 will need to update from time to time. Follow these steps to learn how to update the device. Update Steps 1. Select the “F” key to access “Admin…

  • PAX MT30 Payment Terminal

    This article shows the PAX MT30 Payment Terminal from Payment Logistics in the following order: The MT30 device Checking network settings A normal sale A keyed (manual card entry) sale  …

  • PAX SP30 Payment Terminal

    This article shows the PAX SP30 Payment Terminal from Payment Logistics in the following order: The SP30 device Checking network settings A normal sale A keyed (manual card entry) sale What…

  • Communication Error with PIN Pad (IP Address)

    Artisan communicates with your PIN Pad to complete transactions. Depending on how your network is configured, Artisan might be unable to locate your PIN pad after a power outage or…

  • Set up for A35 PIN Pad

    Please follow these instructions to set up your A35 PIN pad. Setting Up an Ethernet Connection 1. Plug in the power connector to the device. Insert an Ethernet cable into…

  • Programming the PAX A920 Pro

    Please follow these instructions to set up your PAX A920 Pro PIN pad. Depending on its battery level, it might need to charge before operating. Use the cable and its…

  • Resolving Payment Processing Communication Errors

    Overview – Concepts Integrated payment processing (credit cards, debit cards, etc.) in Artisan POS is normally seamless and straightforward to use, once it’s all set up. However, when Internet, local…

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