How to Update or Upgrade Artisan

You will periodically need to update (or upgrade) your version of Artisan as the latest versions are released. The development team regularly works on Artisan to add improvements, new features, and fix bugs.

Click here to download the latest version of Artisan POS.

Updating vs. Upgrading – What’s the Difference?

Updating Artisan simply means moving from the current version that’s installed on your computer to the latest version (ex. version .91, .92, .93, etc). Upgrading Artisan means moving from one major version to another, like 4.6 to 4.7, or 4.7 to 4.8, etc. Upgrades require a license key from the Sales or Support staff.

You can always see what version you’re currently on by looking at the upper left side of your screen:

In this example, we’re on version 4.8.93.

You can always check the latest Artisan features and fixes by visiting our “What’s New” article. Select the “Help” dropdown and “What’s New?

This article provides the latest up-to-date details about Artisan, even though your version might be older. This is a great way to see what is coming in case you’re looking for a bug fix.


Update Artisan

1. Make a backup – Use Artisan’s backup utility. Press the “Backup” icon on the toolbar.

Save the file to your computer, flash drive, or other option as described in this article

2. Exit Artisan on all stations. Download the new version. Install Artisan on just one station.

3. Open Artisan on the other stations. Artisan will prompt you that your current version is too old. Click “OK,” which will trigger Artisan to install the new version.

For detailed instructions, click here.

Note: If you have more than one site (multiple locations), please update all locations at the same time. Updating at site 1, for example, will not automatically trigger site 2 to update.


Upgrade Artisan (Major Version)

1. Make a backup – Use Artisan’s backup utility. Press the “Backup” icon on the toolbar.

Save the file to your computer, flash drive, or other option as described in this article

2. Exit Artisan on all stations. 

3. Enter your 4.8 license key.

4. Download and install the latest Artisan version on just one of your stations.

5. Open Artisan on your other stations. Artisan will prompt you that your current version is too old. Click “OK,” and Artisan will continue the upgrade on these stations.

For detailed instructions, click here.

Note: If you have more than one site (multiple locations), please upgrade all locations at the same time. Upgrading at site 1, for example, will not automatically trigger site 2 to upgrade.

Updated on January 11, 2024

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