Installing Artisan

Follow these steps to install Artisan on your computer for the first time.

If you are updating your version of Artisan, click here.

For Windows Users

1. Click on the DropBox link provided to you by our Support Team. Click “Download.” 

Artisan will begin downloading. 

2. An install wizard will appear. Click “Next” on the “Welcome to the Artisan POS Software Setup Wizard” screen. 

3. Select the folder where you would like to install Artisan. This should be your “local” folder. Hit “Next” to continue.

4. If you’re installing Artisan for the first time, the Setup Wizard screen will not mention replacing or updating the installation (since you don’t have a previous version of Artisan). It will say “Install Artisan” or something to that effect. Hit “Next.”

 

5. Choose “Never” at the “check for updates” screen. Artisan will begin installing the program. 

6. Once that is done, leave “Run Artisan POS Software” unchecked. Hit “Finish.”

For MAC

1. Click on the DropBox link provided to you by our Support Team. Click “Download.” 

Artisan will begin downloading. 

NOTE: If you receive an error that your computer does not want to download the file, you’ll need to adjust your security settings. Head to “Security and Privacy.”

In the next screen, there should be a button that says “enable anyway” or something similar. Click on that. Artisan should then be able to be downloaded on your computer.

2. Find the installer either on your desktop and double-click on it: 

Or go to “Finder.”

Then, double-click on the installer icon.

3. Artisan will begin installing and opening the Install Wizard.

4. If you’re installing Artisan for the first time, the Setup Wizard screen will not mention replacing or updating the installation (since you don’t have a previous version of Artisan). It will say “Install Artisan” or something to that effect. Hit “Next.”

5. Set the “Check for Updates” dropdown to “Never.” Click “Next.”

6. Follow the prompts. When you’re finished, you’ll see this screen.

Artisan is successfully installed. Leave “Run Artisan POS Software” unchecked and hit “Finish.”