How to Submit Support Tickets If you have a support contract with us, you are able to submit tickets to our Technical Support team. These...
Connect to Technician Connect to Support If you are having any issues with Artisan, please call us on our support line at 877-723-7835...
Getting Started on TeamViewer and QuickSupport TeamViewer is an application that allows users to access other computers via a remote connection. Our Tech Support team uses...
Downloading TeamViewer To get started, head to TeamViewer’s website. Click on the “Download” button at the top of the page. Download the...
Accessing QuickSupport QuickSupport is an application that allows users to access other computers via a remote connection. Our Tech Support team uses...
Hosting on TeamViewer You’ll want to install TeamViewer Host if you need to share your computer screen to one of our Tech Support...
Launching TeamViewer Follow these instructions to learn what to do once you launch TeamViewer. Click on “Default Installation” and click “Accept –...
Update to New TeamViewer Version TeamViewer no longer supports their older versions. In order for CerTek Support to be able to connect to your computer,...