• Credits, Coupons, and Gift Cards

    Manage gift cards, tracked coupons, and credits.
  • Credits, Coupons, and Gift Cards

    This screen relates to Store Credit Slips, Gift Cards/Certificates, and Tracked Coupons.  To access this screen, go to “Accounting” from the “Main Menu,” and select “Credits, Coupons, and Gift Cards.”…

  • Redeeming a Gift Card or Gift Certificate

    Enter the items the customer is purchasing into the Sales Screen. Finalize the transaction as normal. Once on the Payments Screen, select Gift Card as the payment type. You will…

  • Redeeming a Store Credit

    If you enter the Customer Name into the Cash Register at the beginning of the transaction, you will notice the Store Credit in the Open Activity area in the upper…

  • Gift Cards Outstanding

    Gift cards can only be used once in Artisan. If there is a remaining balance on the card (meaning the card was not used in its entirety), you can either…

  • Expired Gift Cards

    Depending on the Security Settings you have set, you can let customers use expired Gift Cards. Using Expired Gift Cards By default, when Gift Cards (GC) are expired, all users…

  • How to Remove Expired Store Credits

    A store credit occurs when a customer returns an item and instead of receiving the refunded payment via cash, credit, or other tender, the money is left on their account…

  • Refund Store Credit to Credit Card

    When a customer returns merchandise, you can give them cash back, refund it to their credit card, or issue a Store Credit. Sometimes, after you’ve issued a store credit, you…