Item Records – Artisan POS Knowledge Base

Item Record Basic Info Tab

Item records are used to store information about the merchandise in your store. You should have one item record for each distinct product or service you carry (ex. a t-shirt). Each…

There are 3 main types of Inventory Records. Category Records, Vendor Records, and Item Records. Category Records keep information about groups of products. You may have heard them called “Department”…

Item Record Inventory Details Tab

Inventory Tracking – This field is also on the Basic tab. For most items, you’ll want to keep track of how many units you have in stock. Inventory Tracking determines…

Item Record Codes & Measures Tab

Private Bar Code – This is normally automatically generated when you save the item record based on Numbering Schemes. This field is important to help keep your bar codes small on…

Item Record Pictures & Menus Tab

Include in Quick Pick to place this item on the Quick Pick menu in the Cash Register. If you have a picture in the record then that picture will show on…

Item Record Notes & Descriptions Tab

Pop-Up Note – Displays when an item is placed on a sale for the first time. This is meant to be used for up selling or to provide important information about…

Item Record Qty Breaks & More Prices Tab

Retail Quantity Breaks – lets you specify this item’s discounts based on the quantity purchased. Choose between different options including BOGO or Buy One Get One types of offers. You can…

Item Record Internet Store Tab

Additional licensing is required. Artisan does not provide an Internet store (shopping cart) itself but provides the pieces you need to integrate with one. The Internet Store tab houses all…

Item Record F4 = Activity Tab

The last tab in the Item Record is the “Activity Tab.” Here you can see quick audit information for the item. To see more detail, click on the “Activity Reports”…

Using Custom Fields

Artisan supports the ability to create Custom Fields for Item Records and Customer Records – and starting with 4.8, Vendor Records. This is extremely helpful if you need to classify…

Deleted Records

How Artisan “Deletes” Records Although Artisan POS allows users to delete records, they are kept separately on another table or database. When a record is deleted in the application, Artisan…

Adding Images to Items

Want to add images to your products? Follow this tutorial. Adding an Image to Already-Existing Product To add an image to a product that already exists in Artisan, click on…

Inventory Kits

If you have items that need to be sold together, you might want to sell them as a Kit. A few examples are gift baskets, art supply boxes, jewels, metal,…

View Item Purchase History

Viewing an item’s purchase history comes in handy when a customer needs to return an item, but doesn’t have a receipt. You can also view a customer’s purchase history. Watch…

Apply Bulk Changes

In Artisan, you can use the “Bulk Changes” button to edit multiple records at the same time. To do this, head to a record list. For this example, we’ll head…