• Item Records

    Create and manage product and service records.

  • Item Record Tabs

    This article includes links to the different tabs on the Item Records screen. Item Record Basic Info Tab Item Record Inventory Details Tab Item Record Codes & Measures Tab Item…

  • Selling in Quantities

    In Artisan, it is easy to sell items in various quantities, such as case, 10-pack, or whatever variations you want. For example, you can sell soda by single, 6-pack, 12-pack,…

  • Return to Vendor

    There are a few instances where you might need to use the Return to Vendor Function. Maybe a vendor sent too many products and you need to return the item…

  • The Adjustment Screen

    When you adjust the quantity on hand of an item within its Item Record, you’ll be directed to an Adjustment Screen. Increasing your amount and decreasing your amount lead to…

  • Adding Product Variants to Webstore

    Want to learn how to add product variants to your webstore? Read this article to find out how. Product variants are useful when you sell a product that is available…

  • How to Hide Costs

    You might want to hide costs if you don’t want whoever is using Artisan on this station to see product costs. To hide costs in Artisan, simply click on the…

  • What are UPC Codes, Barcodes, and SKU?

    Whether you’ve worked in retail before or have glanced at product labels in a store, you’ve likely noticed UPC codes and barcodes, and heard of the word “SKU.” But what…

  • Saved Layouts and Searches

    Artisan POS has numerous areas you can configure to fit your individual needs. A great example of this is being able to create saved searches with saved column layouts. Column…

  • Import Item Alternate Codes

    Artisan allows importing files for different types of records. Only RAW imports can be done. That is, the user needs to compile a file to meet a specific format we…

  • Internal Use

    The ability to mark a sale (or adjustment) as “Internal Use” is very handy. Instead of picking something from your shelves and having no way to track that it was…

  • Breakage

    You can easily let Artisan know about adjustments to inventory – including broken items. Artisan will even keep note on reports, which is especially handy when taking stock of all…

  • Round Up Donations

    In Artisan, it’s possible to collect round-up donations. With this in place, Artisan will round the sale up to the nearest dollar amount. This is useful if you offer customers…

  • Use UPC as Item Code (SKU) Numbering Scheme

    Starting in 4.8, Artisan supports the ability to use a UPC as a product’s Item Code. With this option enabled, after scanning a UPC into the Item Search and selecting…

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