• Welcome to Artisan

    Practice with Sample Data and learn the basic Artisan screens and functions.

  • Creating Purchase Orders for New Products

    Please refer to these steps on how to create a Purchase Order for New Items using a Blank PO (in other words, creating new items from the Purchase Order itself).…

  • Using Purchase Requests

    Artisan has a feature called Purchase Requests which helps track products that need to be ordered from your vendors. This feature is very helpful when you create special orders or…

  • Sales & Order Screen

    The Sales and Order screen is the center of activity in Artisan. From here, you’ll record sales, returns, create layaways, special orders, accept payments, apply credits, and more. Sales Screen…

  • Finalizing a Sale

    Finalizing a sale is the final step in the Sales process. This is where you take a deposit or total amount. Completing a Sale Once you are ready to accept…

  • Using the Power Search Feature

    All record lists have a “Power Search” and a “Quick Search” option. You can also create new quick searches if you need more options than the default options that come…

  • Return/Exchange an Item

    This article explains how to exchange items previously sold in Artisan. Watch this video or read the instructions below to read more. Exchanging or Adding Items while Doing a Return…

  • Using the Quick Pick

    Taking advantage of the Quick Pick section is one of many ways that Artisan can make transactions easier and faster! The Quick Pick is a location where you can easily add items to a…

  • Customize Columns

    Any screen that displays a list in column format can be customized by selecting the “Configure Columns” button. This allows you to build your column display to be exactly what…

  • Record List Screen Basics

    The “Record List Screen” is a powerful tool used to view, select, and edit a filtered list of records such as “Item Records,” “Category Records,” and “Vendor Records,” just to name a…

  • Saved Searches

    One of Artisan’s many useful features is the ability to save your search criteria. This is especially handy when you want to narrow down your search by certain details, and…

  • Checking an Item’s Price

    View this video or read the instructions below to learn about quickly checking an Item’s Price.   To check the price of a product, click on the “Price Check” icon.…

  • Use On-Screen Keyboard

    Artisan’s on-screen keyboard is very handy if your regular keyboard is inaccessible (e.g., you’re using a Bluetooth keyboard and can’t find replacement batteries).  Watch the video to learn more, or…

  • Enabling and Disabling Program Features

    If you want to disable or enable certain features within Artisan, follow this tutorial. Navigate to “Tools,” “Program Options.”  Click on “Optional Features.” This will show you a list of…

  • Saved Layouts and Searches

    Artisan POS has numerous areas you can configure to fit your individual needs. A great example of this is being able to create saved searches with saved column layouts. Column…

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