• Sales & Orders

    Conduct sales, layaways, special orders, and more.
  • Sales & Order Screen

    The Sales and Order screen is the center of activity in Artisan. From here, you’ll record sales, returns, create layaways, special orders, accept payments, apply credits, and more. Sales Screen…

  • Cashiers

    When the Sales screen is opened, Artisan will automatically make whoever is logged into the program the Cashier. In this example, the User “Amanda” is logged into Artisan and is…

  • Sales Reps

    You can easily create Sales Reps and set their commission rates in Artisan. Follow this tutorial to learn how. What are Sales Reps, and Why Should You Use Them? A…

  • Sales Discounts in Artisan POS

    There are a number of ways to discount merchandise in Artisan. This article will list each method. Some of these methods require additional licensing and will be indicated. Important Assumptions:…

  • On-Hold Sales and Orders

    Placing a Sale or Order On-Hold A customer might want to place a sale on-hold for many reasons. Maybe they need to wait in order to pay for the item…

  • Creating Back Orders

    What are Back Orders? Back orders are taken when the item is not in stock, but the customer would still like to go through and order the item anyway (ex.…

  • Using Multiple Payments

    Artisan allows you to use as many payment types as you would like while finalizing a sale. In this article, we will use only two (Visa and MasterCard), but you…

  • The Artisan Cash Register

    Everything you do revolves around the Artisan cash register. It’s the center of sales activity. From here, you’ll record sales, returns, add customers, create layaways, accept payments, apply credits, and…

  • Returning Items

    There are a few different methods you can use to process returns in Artisan: Smart Returns Customer Purchase History Item Purchase History Smart Returns In the quantity section, type the…

  • Return to Vendor

    There are a few instances where you might need to use the Return to Vendor Function. Maybe a vendor sent too many products and you need to return the item…

  • Quick Discount Buttons

    Why Use Quick Discount Buttons? Artisan version 4.6 introduces Quick Discount buttons. While it’s very easy to add discounts to a sale in Artisan just by inputting it onto the…

  • Voiding An Order

    With appropriate permissions, you can void sales and orders in Artisan. A common reason why you might want to do this is that the customer no longer wants to go…

  • Finalizing a Sale

    Finalizing a sale is the final step in the Sales process. This is where you take a deposit or total amount. Completing a Sale Once you are ready to accept…