Sales & Orders – Page 2 – Artisan POS Knowledge Base

Donations in Artisan

You can easily donate items while using Artisan. Common reasons to donate items might be for a fundraiser or charity event. Follow these instructions to learn how to mark a…

How to Use Card on File

Artisan can keep cards saved in customer records via “card tokens.” With cards saved in the “card on file area,” you may easily use that card for future transactions, including…

Automatic Quick-Pick Mode

If you enjoy using the Quick Pick, you can have Artisan display the Quick-Pick screen whenever a new sale is started. Instead of showing the Sale Screen first, the Quick-Pick…

Automatically Prompt for Sales Rep

Prompt for Sales Rep When the “Finalize” button is pressed on the Sales Screen, you may configure Artisan to automatically ask for a Sales Rep. This is helpful if you…

Automatically Prompt for Customer (on the Sales Screen)

When to Prompt for Customer You may choose when (or if) Artisan asks for a customer during the sales process. Artisan can ask whenever a new sale is started, at…

How to Recall a Sale

Recalling a sale in Artisan retrieves a previous sale from a customer. There are a few reasons why you might want to do this – to see the details of…

Transaction Summaries or Individual Line Items

Detail Level Depending on what section you are in, Artisan might ask you the following: do you want to see a list of transactions, or individual items from those transactions?…

Internal Use

The ability to mark a sale (or adjustment) as “Internal Use” is very handy. Instead of picking something from your shelves and having no way to track that it was…

Breakage

You can easily let Artisan know about adjustments to inventory – including broken items. Artisan will even keep note on reports, which is especially handy when taking stock of all…

Using the Quick Pick

Taking advantage of the Quick Pick section is one of many ways that Artisan can make transactions easier and faster! The Quick Pick is a location where you can easily add items to a…

Round Up Donations

In Artisan, it’s possible to collect round-up donations. With this in place, Artisan will round the sale up to the nearest dollar amount. This is useful if you offer customers…

Adding Tips in Artisan

Adding Tips Artisan makes it possible to add tips (gratuities) to sales and orders. On the “Finalize Sale” screen, once you’ve collected the tenders from the customer (ex. cash, credit,…

Re-Print Receipts and Print Gift Receipts

Need to print an extra copy of a receipt, or a receipt for an item that was purchased as a gift? Artisan makes doing so easy. Printing Receipt for Most…

Cash Rounding (Penny Rounding)

Artisan POS has supported eliminating lower denominations (pennies) for years. Initially, this was to support Canada, where their penny was officially eliminated starting in 2012. Recently, the US has stopped…