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Getting Started
New to using Artisan? Start here.
QuickBooks Accounting
Learn how to send your accounting data to QuickBooks.
Internet Store
Articles related to Internet orders and setting up a Shopify, BigCommerce, or WooCommerce store.
Support
Learn how to send a ticket, install TeamViewer, and more.
Internal Articles
Private articles for CerTek.
Order Status
Articles related to the Order Status Menu, such as Pending Layaways and On-Hold Sales.
Tools
From Program Options to viewing Audit Logs, this Menu takes you to various configurable areas in Artisan.
Misc
Miscellaneous articles.
Receiving
Enter your products into Artisan to correctly update your inventory.
Purchasing
Learn how to place orders for products using Purchase Orders and Purchase Requests.
Hardware
Set up and troubleshoot hardware, such as printers, scanners, and customer-facing displays.
Inventory
Discover how to efficiently organize your item, category, and vendor records.
Labels
Learn how to print and design labels for your products.
Employees
Manage employee hours, security, and other details.
Customers
Learn how to create customer records and other related tasks.
Reports
Articles related to the Report Designer and Artisan reports.
Artisan Features, Updates, and Install Files
See the latest features and fixes. Install or update Artisan and other related programs.
Accounting
Articles related to Day-End and Shift Closing, A/R, Consignment, and more.
Import or Export Data
Learn how to import records into Artisan POS or export data out of the program. Don't want to do this yourself? Call CerTek for help!
Partners
Articles for Artisan Dealers and Partners.
Sales and Orders
Conduct sales, layaways, special orders, and more.
Artisan 3.5
Articles related to the legacy version of Artisan, version 3.5.