CerTek Software

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Welcome to CerTek's Knowledge Base

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Help Topics

  • Artisan POS Features

    How to use the most common features of Artisan POS Software.
  • Getting Started

    New to using Artisan? Start here.
  • Internet Store

    Articles related to Internet orders and setting up a Shopify, BigCommerce, or WooCommerce store.
  • Support

    Learn how to send a ticket, install TeamViewer, and more.
  • Internal Articles

    Private articles for CerTek.
  • Order Status

    Articles related to the Order Status Menu, such as Pending Layaways and On-Hold Sales.
  • Misc

    Miscellaneous articles.
  • Hardware

    Set up and troubleshoot hardware, such as printers, scanners, and customer-facing displays.
  • Labels

    Learn how to print and design labels for your products.
  • Employees

    Manage employee hours, security, and other details.
  • Artisan Features List, Updates, and Install Files

    See the latest features and fixes. Install or update Artisan and other related programs.
  • Partners

    Articles for Artisan Dealers and Partners.
  • Artisan 3.5

    Articles related to the legacy version of Artisan, version 3.5.

Popular Articles

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  • Configuring a TSC 247 TTP Label Printer
  • Sales & Order Screen
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  • Home
  • About CerTek
  • 3.5 Knowledge Base
  • Login (Support Staff)
  • Get Help