The Story Behind Our Retail Industry Software Solutions

"We compared a number of POS systems, and CerTek’s pricing was extremely competitive. All of the equipment was shipped on time and complete. The installation was very user-friendly. When we needed assistance, the CerTek staff were easy to reach and very proactive in getting our system up and running."

— Debbie Kouri, Owner

"I wanted to thank the entire Support Team at CerTek for the positive and helpful attitude you have exhibited and the attention and support you have shown in helping my clients install, learn, and use Artisan. I realize your work is always challenging, and I thank you for the over-and-above service you have given!"

— James Hallman, Owner

"We looked at many different POS programs, from one size fits all to overly complex high-cost systems. The Artisan system makes inventory management a breeze and efficiently handles sales transactions, pricing tickets, customer receipts, credit card transactions, and order entries. Customer support is just a phone call away, but we seldom need to use it. Two other local businesses have switched to Artisan from other brands after seeing how ours performs. Highly recommended."

— Ray Raffa, Owner

"I have to tell you, the CerTek POS system is the best I have ever seen. In years past, I dealt with major department stores, and this system does as much as their system would do, relating to sales and inventories. It gives superb sales information, but more importantly, it gives great inventory reports. The aspect that impresses me the most is the ability to go back in time to retrieve past sales and inventories. Most POS systems do not give you that ability. Their month-end reports are as detailed or as streamlined as you want them to be. This was the best money I have spent; I just wish I had done it years ago."

— Greg Harvell, Owner

"Thanks so much for all of your help in getting us set up with Artisan. Everything is running smoothly, and the system is very user-friendly. I am very excited to have a system that helps us run things more efficiently. Everyone at Artisan has been so nice and helpful to work with and has made this transition very easy! Thanks so much!"

— Laura Mansour, Manager of Operations

"We are thrilled with your Artisan software. We researched systems for our gift shop for six months, and we were unable to find any as reasonably priced as yours. It does more for us than we ever anticipated, and it was all for such a small price. Your support has been excellent, and your patience with us as we were getting started was much appreciated."

— Jean Herz, Vice President

"Buying Artisan was the best decision our business ever made. CerTek is always there to help us and takes the time to solve my problems."

— Sandy Phelan, Owner

"The folks at CerTek are just a real pleasure to work with, from sales to technical support. Their POS system is the best I’ve worked with, and their support team is always quick to respond, effective, and warm."

— Carol Todd, Owner

"Artisan was extremely easy for me to learn in a short period of time, and our older volunteers soon came to appreciate it for the many steps that it saved them. Even the initial entry of our existing stock did not take long. The Artisan Point of Sale system has given our Gift Shop Volunteers new enthusiasm and fresh ideas to find ways to improve our cash flow. I highly recommend any retail business to consider purchasing this system."

— Nancy Ely, Gift Shop Consultant

"We appreciate the excellent service the Certek Team has provided! A real pleasure working with you and everyone on the team! Thankful and blessed!"

— Bill Brawner, Owner

"Dollar for dollar, this is the best system out there. Easy to set up and maintain, and Customer Service had the answer every time. The first time I received new stock, and it asked if I wanted to print labels, I was thrilled!"

— Jennifer Megilore, Owner

"Our experience with Artisan from our initial Software purchase in 2014 to present, has been that they are a progressive and dependable company. All of our reporting and inventory creations were met with timely results and direct instructions in how to best implement them within our company. Being a Retail Fireworks Company, and having a critical time frame, means that we need software that will not let us down or become disruptive at crucial times. Never once in nearly 10 years has our software been an issue during our season. We recommend Artisan and their employees wholeheartedly."

— Barbara Sanford, Accountant

"I'd been using Artisan for several years before deciding to completely overhaul our store's website. Our previous website was not connected to our in-store Artisan system, so it was paramount to unify them and include the e-commerce integration with Shopify. It's completely changed our business and also given me the opportunity to delve much deeper into what Artisan offers. I knew all of the other good features in Artisan, especially the broad range of reports it can generate, but now using the Internet Store functions on a daily basis, I've been quite pleased with all it can do in that area -- and how easily it integrates with Shopify!"

— Brian Dittmar, Owner